Victoria Homestore offers you a unique shopping experience in welcoming showrooms, featuring a wide range of products under one roof and offers a distinctive

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Role Summary

The Warehouse Stock Clerk is responsible for supporting daily warehouse operations by ensuring accurate stock management, efficient loading and receiving of goods, maintaining warehouse cleanliness, conducting stock counts, managing self-collect customers, and monitoring all stock movements to ensure inventory accuracy and operational efficiency.

Key Responsibilities

Leadership Management and Accountability (LMA)

• Coordinate and oversee the loading and offloading of goods.
• Verify that all products loaded match the approved delivery documentation.
• Ensure products are handled safely to prevent damage during loading and unloading.
• Maintain accurate loading records and report any discrepancies.

Stock Management

• Maintain accurate inventory records in the warehouse management system.
• Organize stock to maximize storage space and improve accessibility.
• Ensure proper stock rotation (FIFO).
• Investigate and report stock variances promptly.

Receiving Goods

• Receive and inspect incoming deliveries against purchase orders and delivery notes.
• Verify product quantities and quality before acceptance.
• Report damaged, missing, or incorrect items immediately.
• Ensure received goods are accurately recorded and stored in the correct locations.

Monitor and Manage Stock Movements

• Record all stock transfers, issues, returns, and adjustments accurately.
• Monitor inventory movement between warehouse and branches.
• Ensure all stock movements are supported by approved documentation.
• Investigate and resolve discrepancies arising from stock movements.

Cleaning and Maintenance

• Maintain high standards of warehouse cleanliness and housekeeping.
• Ensure storage areas are safe, organized, and free from hazards.
• Report any maintenance requirements for warehouse equipment and facilities.
• Promote compliance with workplace health and safety standards.

Stock Counts (Cycle Counts & Spot Checks)

• Conduct scheduled cycle counts and random spot checks.
• Reconcile physical stock with system records.
• Identify, investigate, and report inventory discrepancies.
• Support periodic and annual stock taking exercises.

Managing Self-Collect Customers

• Prepare customer orders for self-collection.
• Verify customer documentation before releasing goods.
• Ensure customers receive the correct products in good condition.
• Maintain accurate records of all self-collect transactions and resolve collection-related issues promptly.

Key Performance Indicators (KPIs)

• Inventory Accuracy
• Stock Movement Accuracy
• Goods Receiving Accuracy
• Cycle Count Completion
• Self-Collect Order Accuracy
• Warehouse Housekeeping (5S)
• Safety Compliance
• Leadership Management Accountability (LMA)

Required Skills & Competencies

• Inventory and warehouse management.
• Attention to detail and accuracy.
• Knowledge of warehouse management systems (WMS/ERP).
• Good organizational and time management skills.
• Problem-solving and analytical abilities.
• Effective communication and teamwork.
• Ability to work under pressure and meet deadlines.
• Understanding of warehouse safety procedures and best practices.

Minimum Qualifications

• CPA qualified
• Certificate in Supply Chain Management, Stores Management, Logistics, or a related field.
• Minimum 2 years of experience in warehouse or stock control.
• Computer literate with knowledge of inventory management systems.
• High level of integrity and attention to detail.

Requirements

• Video interview required
• Aptitude test included
• Job simulation assessment

• Coordinate and oversee the loading and offloading of goods.
• Verify that all products loaded match the approved delivery documentation.
• Ensure products are handled safely to prevent damage during loading and unloading.
• Maintain accurate loading records and report any discrepancies.
• Maintain accurate inventory records in the warehouse management system.
• Organize stock to maximize storage space and improve accessibility.
• Ensure proper stock rotation (FIFO).
• Investigate and report stock variances promptly.
• Receive and inspect incoming deliveries against purchase orders and delivery notes.
• Verify product quantities and quality before acceptance.
• Report damaged, missing, or incorrect items immediately.
• Ensure received goods are accurately recorded and stored in the correct locations.
• Record all stock transfers, issues, returns, and adjustments accurately.
• Monitor inventory movement between warehouse and branches.
• Ensure all stock movements are supported by approved documentation.
• Investigate and resolve discrepancies arising from stock movements.
• Maintain high standards of warehouse cleanliness and housekeeping.
• Ensure storage areas are safe, organized, and free from hazards.
• Report any maintenance requirements for warehouse equipment and facilities.
• Promote compliance with workplace health and safety standards.
• Conduct scheduled cycle counts and random spot checks.
• Reconcile physical stock with system records.
• Identify, investigate, and report inventory discrepancies.
• Support periodic and annual stock taking exercises.
• Prepare customer orders for self-collection.
• Verify customer documentation before releasing goods.
• Ensure customers receive the correct products in good condition.
• Maintain accurate records of all self-collect transactions and resolve collection-related issues promptly.

• Inventory and warehouse management.
• Attention to detail and accuracy.
• Knowledge of warehouse management systems (WMS/ERP).
• Good organizational and time management skills.
• Problem-solving and analytical abilities.
• Effective communication and teamwork.
• Ability to work under pressure and meet deadlines.
• Understanding of warehouse safety procedures and best practices.

• CPA qualified
• Certificate in Supply Chain Management, Stores Management, Logistics, or a related field.
• Minimum 2 years of experience in warehouse or stock control.
• Computer literate with knowledge of inventory management systems.
• High level of integrity and attention to detail.