Job Purpose

The Waiter shall be responsible for overseeing proper set up of tables, food and beverages service to guests and providing good customer service.

Specific Duties and Responsibilities

• Presenting menus and explaining menu items to guests;
• Taking orders, serving drinks for guests and refilling guests drink orders throughout the meal;
• Relaying guests’ orders to kitchen staff and delivering orders to guests;
• Preparing tables for meals, including setting up items such as linen, silverware and glassware;
• Filling salt, pepper, sugar and napkin containers;
• Removing empty plates, used silverware and soiled napkins from tables;
• Coordinating with other waiters to provide team oriented service;
• Performing any other duties assigned from time to time.

Minimum Qualifications

• Certificate in Food and Beverage Service and Sales or its equivalent from a recognized institution;
• KCSE grade C - (Minus) or its equivalent; and
• Two (2) years experience in the same capacity especially in busy Restaurant.

Key Competencies

• Good communication, customer care and interpersonal skills;
• Well organized, presentable, with patient attitude and with the ability to work under pressure;
• Be a good team player; and
• Be fluent in English.

• Presenting menus and explaining menu items to guests;
• Taking orders, serving drinks for guests and refilling guests drink orders throughout the meal;
• Relaying guests’ orders to kitchen staff and delivering orders to guests;
• Preparing tables for meals, including setting up items such as linen, silverware and glassware;
• Filling salt, pepper, sugar and napkin containers;
• Removing empty plates, used silverware and soiled napkins from tables;
• Coordinating with other waiters to provide team oriented service;
• Performing any other duties assigned from time to time.

• Good communication, customer care and interpersonal skills;
• Well organized, presentable, with patient attitude and with the ability to work under pressure;
• Be a good team player;
• Be fluent in English.

• Certificate in Food and Beverage Service and Sales or its equivalent from a recognized institution;
• KCSE grade C - (Minus) or its equivalent;