Background information about the job or company

Emerge Egress Consulting is a Management and Training Consulting established in 2017 (herein referred as EEC). EEC specializes in offering tailored and proficient HR Management training and team building services. We examine issues of concern in depth and we have specialized in training which looks at the demand for potential success of Government, Local ...

Our client, a leading hotel/hospitality brand, is seeking a results-driven Strategic Partnerships Manager to drive revenue growth, expand market presence, manage tenders and bids, and build strong client and partner relationships. The role requires a combination of strategic thinking, market insight, and leadership to achieve business objectives.

Responsibilities or duties

Conduct market research to identify new opportunities and trends in the hospitality sector.

Develop and implement strategies that generate quality leads for our clients.

Manage all communications and ensure high quality experience, pre, during and post engagement.

Maintain relationships with community organizations, businesses, and vendors providers to build partnerships and referral networks.

Lead digital marketing efforts, including social media, email campaigns, and website content.

Oversee the production of marketing materials and ensure brand consistency.

Formulate and execute business development plans to expand the services.

Analyze marketing and business development performance metrics and adjust strategies as needed.

Collaborate with the management team to align marketing efforts with overall business objectives.

Manage the marketing budget and ensure cost-effective use of resources.

Collaborating with internal teams to develop and implement customer-centric initiatives and solutions.

Train and supervise the client service and marketing team to achieve departmental goals.

Monitor competitor activities and provide insights to improve the market position.

Prepare regular reports on marketing and business development activities and outcomes.

Maintain up-to-date knowledge of healthcare regulations and industry standards.

Work closely with the customer service team to enhance patient satisfaction and retention.

Identifying and pursuing new business opportunities within regional market, including partnerships, collaborations, and strategic alliances.

Developing and executing innovative strategies to expand our client base, visibility and increase market penetration.

Building and maintaining strong relationships with existing clients, ensuring exceptional customer satisfaction and retention.

Analyzing market trends, competitor activities, and customer feedback to identify opportunities for improvement and innovation.

Monitoring and optimizing key performance indicators (KPIs) to track progress and achieve business objectives.

Maintain and manage customer databases, communication schedules, and compliance with SLAs.

Perform other administrative or strategic tasks as assigned by management.

Qualifications or requirements

Bachelor’s Degree in Marketing, Business Administration, Communication, or a related field.

Experience needed

At least 5 relevant experience in the same role.

Any other provided details

Proven track record of successful marketing campaigns and business development initiatives.

Strong leadership and team management skills

Exceptional communication and interpersonal abilities

Strategic thinking and market intelligence

High integrity and professionalism

Solid business acumen and analytical skills

Creativity, initiative, and self-motivation

• Conduct market research to identify new opportunities and trends in the hospitality sector.
• Develop and implement strategies that generate quality leads for our clients.
• Manage all communications and ensure high quality experience, pre, during and post engagement.
• Maintain relationships with community organizations, businesses, and vendors providers to build partnerships and referral networks.
• Lead digital marketing efforts, including social media, email campaigns, and website content.
• Oversee the production of marketing materials and ensure brand consistency.
• Formulate and execute business development plans to expand the services.
• Analyze marketing and business development performance metrics and adjust strategies as needed.
• Collaborate with the management team to align marketing efforts with overall business objectives.
• Manage the marketing budget and ensure cost-effective use of resources.
• Collaborating with internal teams to develop and implement customer-centric initiatives and solutions.
• Train and supervise the client service and marketing team to achieve departmental goals.
• Monitor competitor activities and provide insights to improve the market position.
• Prepare regular reports on marketing and business development activities and outcomes.
• Maintain up-to-date knowledge of healthcare regulations and industry standards.
• Work closely with the customer service team to enhance patient satisfaction and retention.
• Identifying and pursuing new business opportunities within regional market, including partnerships, collaborations, and strategic alliances.
• Developing and executing innovative strategies to expand our client base, visibility and increase market penetration.
• Building and maintaining strong relationships with existing clients, ensuring exceptional customer satisfaction and retention.
• Analyzing market trends, competitor activities, and customer feedback to identify opportunities for improvement and innovation.
• Monitoring and optimizing key performance indicators (KPIs) to track progress and achieve business objectives.
• Maintain and manage customer databases, communication schedules, and compliance with SLAs.
• Perform other administrative or strategic tasks as assigned by management.

• Strong leadership and team management skills
• Exceptional communication and interpersonal abilities
• Strategic thinking and market intelligence
• High integrity and professionalism
• Solid business acumen and analytical skills
• Creativity, initiative, and self-motivation

• Bachelor’s Degree in Marketing, Business Administration, Communication, or a related field.
• Proven track record of successful marketing campaigns and business development initiatives.