BIMAS Kenya Limited

SOFTWARE DEVELOPMENT AND END USER SUPPORT | BKI 002/NO2/2026 [ Internship]

We seek to recruit capable and result oriented individuals to fill the following position of SOFTWARE DEVELOPMENT AND END USER SUPPORT

JOB VACANCY DETAILS

Minimum Qualifications: Degree in a relevant field

Reporting To: ICT Manager

Job Term: 3 Months

Qualifications, Skills and Experience Required:

Bachelor’s degree in Computer Science, Information Technology, Software Engineering (or a related IT Field or equivalent professional experience)

Duties and Responsibilitie:

• Set up, configuration and maintenance of computers, mobiles, hardware, systems and applications
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Development and maintenance of software applications
• Resolving IT support requests from clients and employees
• Gathering and analyzing data to diagnose problems with computer systems
• Installing new software and hardware drivers and updating existing ones as needed
• Logging all service requests and updating tickets as needed
• Installation and maintenance of computer networks (WAN and LAN)
• Ensure availability of computer systems and infrastructure
• End user support
• Any other duties as assigned by the immediate supervisor

• Set up, configuration and maintenance of computers, mobiles, hardware, systems and applications
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Development and maintenance of software applications
• Resolving IT support requests from clients and employees
• Gathering and analyzing data to diagnose problems with computer systems
• Installing new software and hardware drivers and updating existing ones as needed
• Logging all service requests and updating tickets as needed
• Installation and maintenance of computer networks (WAN and LAN)
• Ensure availability of computer systems and infrastructure
• End user support
• Any other duties as assigned by the immediate supervisor

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering (or a related IT Field or equivalent professional experience)