Background information about the job or company (e.g., role context, company overview)

CDL was founded in early 2003 by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.

The Snr Associate HCE acts as the HCE representative at one of our clients largest and most dynamic manufacturing sites.

This role partners closely with HCE department based at Thika, and departmental leaders on site to ensure HR excellence in a fast-paced, multi-line production environment spanning food and beverage categories.

This role will oversee employee relations, staffing, performance management, capability building, and engagement ensuring that HR policies and culture are effectively embedded across all shifts and production lines.

Responsibilities or duties

• Act as the on-site HCE representative, supporting implementation of company HCE policies, procedures, and guidelines in line with labor laws.
• Manage HR operations including time and attendance, shift scheduling, overtime tracking, leave management, and absenteeism monitoring.
• Administer employee lifecycle processes including recruitment support, onboarding, confirmations, renewals, transfers, and exits.
• Issue, and maintain employee correspondence records such as appointment, confirmation, warning, disciplinary, transfer, and experience letters as prepared by HCE Thika.
• Handle employee queries, grievances, and disciplinary matters in coordination with Head Office HCE.
• Assist in interview scheduling and coordination in collaboration with plant leadership.
• Coordinate performance management processes including probation reviews, annual appraisals, and related documentation.
• Support training coordination, employee development, and compliance-related learning initiatives at plant level.
• Drive& Champion on site employee engagement, welfare initiatives, and internal communication to enhance morale and productivity.
• Promote company values, culture, and employee experience initiatives within the plant workforce.
• Ensure compliance with labor laws, statutory requirements, and internal/external HR audits.
• Maintain and monitor OT and shift scheduling
• Prepare HR reports, metrics, and dashboards for plant management and Head Office review.
• Coordinate office administration including stationery, office supplies, and facility-related requirements.
• Manage welfare facilities and services for employees, including canteen, transport coordination (where applicable), and staff amenities.
• Support visitor coordination, access control, and administrative documentation at plant level.
• Maintain records related to administration, assets, and service providers in line with company procedures.
• Coordinate with vendors and service providers for administrative and welfare-related services.
• Collaborate with EHS and production teams to support health, safety, and welfare standards for employees and contractors.

Qualifications or requirements (e.g., education, skills)

• Bachelor’s degree in human resource management or business administration.
• Higher Diploma in HR Management or CHRP certification (mandatory).
• Valid IHRM practicing certificate.

Experience needed

• 3–5 years’ experience in HR and Administration in a large manufacturing or multi-line FMCG environment.
• Strong background in employee relations, industrial relations, and HR operations.
• Hands-on experience with HRIS, payroll, and attendance systems.
• Proven ability to manage diverse teams and fast-moving labor environments.

• Act as the on-site HCE representative, supporting implementation of company HCE policies, procedures, and guidelines in line with labor laws.
• Manage HR operations including time and attendance, shift scheduling, overtime tracking, leave management, and absenteeism monitoring.
• Administer employee lifecycle processes including recruitment support, onboarding, confirmations, renewals, transfers, and exits.
• Issue, and maintain employee correspondence records such as appointment, confirmation, warning, disciplinary, transfer, and experience letters as prepared by HCE Thika.
• Handle employee queries, grievances, and disciplinary matters in coordination with Head Office HCE.
• Assist in interview scheduling and coordination in collaboration with plant leadership.
• Coordinate performance management processes including probation reviews, annual appraisals, and related documentation.
• Support training coordination, employee development, and compliance-related learning initiatives at plant level.
• Drive& Champion on site employee engagement, welfare initiatives, and internal communication to enhance morale and productivity.
• Promote company values, culture, and employee experience initiatives within the plant workforce.
• Ensure compliance with labor laws, statutory requirements, and internal/external HR audits.
• Maintain and monitor OT and shift scheduling
• Prepare HR reports, metrics, and dashboards for plant management and Head Office review.
• Coordinate office administration including stationery, office supplies, and facility-related requirements.
• Manage welfare facilities and services for employees, including canteen, transport coordination (where applicable), and staff amenities.
• Support visitor coordination, access control, and administrative documentation at plant level.
• Maintain records related to administration, assets, and service providers in line with company procedures.
• Coordinate with vendors and service providers for administrative and welfare-related services.
• Collaborate with EHS and production teams to support health, safety, and welfare standards for employees and contractors.

• Employee relations
• Industrial relations
• HR operations
• HRIS
• Payroll systems
• Attendance systems
• Team management
• Communication
• Problem-solving
• Organizational skills

• Bachelor’s degree in human resource management or business administration.
• Higher Diploma in HR Management or CHRP certification (mandatory).
• Valid IHRM practicing certificate.