The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian and development network, with millions of volunteers in 190 member National Societies. We are guided by Strategy 2020 - our collective plan of action to tackle the major humanitarian and development challenges of the present decade. We will co...

Senior Officer, Operations Quality and Delivery Analyst

Job Duties and Responsibilities

System Development and Optimization:

• Assist in the development and set-up of data collection, consolidation, analysis, visualization and reporting tools and processes for emergency operations, including Federation-wide.
• Ensure quality control over the system and processes and support the compliance of team members with the established tools and methodologies.
• Contributing to IFRC Delegations and NS capacity building in data collection and monitoring of response efforts by supporting National Societies in their own data management process and ensuring a higher data quality overall.

Data Collection and Validation:

• Support the data collection and validation process for the emergency operation and programmes.
• In coordination with the regional M&E focal point and in-country PMER, support IFRC and National Societies to contribute to the development and improvement of data collection tools and methodologies, as well as monthly KPI reports.
• Lead the initial briefing, review, and feedback sessions for the data collection tools and methodologies in emergency operations.

Data Analysis, Visualization, and Reporting:

• Analyze the data collected for the emergency operation and programmes.
• Support the data visualization efforts and respond to additional data analysis requests.
• Maintain quality control of the data pipelines and regularly update operational dashboards.

Data Protection, Responsibility, and Accountability:

• Promote accountability in data processing and management.
• Ensure responsible processing of data using ethical standards and data protection principles.
• Support efforts to increase the usability of data for decision making and accountability to stakeholders.

Duties applicable to all staff.

• Actively work towards the achievement of the Federation Secretariat’s goals.
• Abide by and work in accordance with the Red Cross and Red Crescent principles.
• Perform any other work-related duties and responsibilities that may be assigned by the line manager.

Education

• Graduate degree in a relevant humanitarian or Social Sciences, ideally studies relating to data management, statistics etc. Required.
• Post-graduate qualification in economics, statistics or data science. Preferred.
• Basic Delegate Training Course or IMPACT, ERU, CAP Training or equivalent experience. Preferred.

Experience

• Demonstrated work experience (3+ years) especially working on large scale data collection, management, analysis and visualization and delivering on targets successfully. Required.
• Strong background in the management of quantitative and qualitative data for the humanitarian sector. Required.
• 3 or more years’ experience working for the RCRC Movement. Preferred.
• Experience in NS capacity strengthening. Preferred.
• Experience working in an emergency response context. Preferred.

• Assist in the development and set-up of data collection, consolidation, analysis, visualization and reporting tools and processes for emergency operations, including Federation-wide.
• Ensure quality control over the system and processes and support the compliance of team members with the established tools and methodologies.
• Contributing to IFRC Delegations and NS capacity building in data collection and monitoring of response efforts by supporting National Societies in their own data management process and ensuring a higher data quality overall.
• Support the data collection and validation process for the emergency operation and programmes.
• In coordination with the regional M&E focal point and in-country PMER, support IFRC and National Societies to contribute to the development and improvement of data collection tools and methodologies, as well as monthly KPI reports.
• Lead the initial briefing, review, and feedback sessions for the data collection tools and methodologies in emergency operations.
• Analyze the data collected for the emergency operation and programmes.
• Support the data visualization efforts and respond to additional data analysis requests.
• Maintain quality control of the data pipelines and regularly update operational dashboards.
• Promote accountability in data processing and management.
• Ensure responsible processing of data using ethical standards and data protection principles.
• Support efforts to increase the usability of data for decision making and accountability to stakeholders.
• Actively work towards the achievement of the Federation Secretariat’s goals.
• Abide by and work in accordance with the Red Cross and Red Crescent principles.
• Perform any other work-related duties and responsibilities that may be assigned by the line manager.

• Data collection
• Data consolidation
• Data analysis
• Data visualization
• Reporting
• Quality control
• Capacity building
• Data management
• Monitoring
• KPI reporting
• Data protection
• Ethical standards
• Decision making

• Graduate degree in a relevant humanitarian or Social Sciences, ideally studies relating to data management, statistics etc.
• Post-graduate qualification in economics, statistics or data science. (Preferred)
• Basic Delegate Training Course or IMPACT, ERU, CAP Training or equivalent experience. (Preferred)