About Us

We specialize in offering compassionate and personalized care to clients in their homes, ensuring comfort, safety, and dignity. As part of our commitment to excellence, we are expanding our team to include a Scheduling Coordinator who will play a vital role in maintaining seamless operations and client satisfaction.

Responsibilities

• Manage and coordinate caregiver schedules to ensure optimal coverage for clients.
• Communicate effectively with caregivers and clients regarding schedule changes and updates.
• Proactively plan and adjust schedules to accommodate new client onboarding and staffing needs.
• Maintain accurate records and ensure confidentiality of client information.
• Provide input on recruitment needs based on scheduling demands and client preferences.
• Match caregivers with clients based on compatibility and care requirements.
• Utilize phone communication as the primary method to foster strong relationships with clients and caregivers.
• Address scheduling issues promptly and escalate concerns when necessary.
• Collaborate with internal teams to ensure smooth operations and service delivery.

Qualifications

• Strong organizational and time-management skills.
• Excellent communication skills, especially via phone.
• Ability to work independently and handle multiple priorities.
• English proficiency (Level 9.0 to 10.0).
• Previous experience in scheduling or administrative roles is a plus.

• Manage and coordinate caregiver schedules to ensure optimal coverage for clients.
• Communicate effectively with caregivers and clients regarding schedule changes and updates.
• Proactively plan and adjust schedules to accommodate new client onboarding and staffing needs.
• Maintain accurate records and ensure confidentiality of client information.
• Provide input on recruitment needs based on scheduling demands and client preferences.
• Match caregivers with clients based on compatibility and care requirements.
• Utilize phone communication as the primary method to foster strong relationships with clients and caregivers.
• Address scheduling issues promptly and escalate concerns when necessary.
• Collaborate with internal teams to ensure smooth operations and service delivery.

• Strong organizational and time-management skills.
• Excellent communication skills, especially via phone.
• Ability to work independently and handle multiple priorities.

• English proficiency (Level 9.0 to 10.0).
• Previous experience in scheduling or administrative roles is a plus.