About Harley's Limited

Harley's Limited is a leading healthcare and wellbeing solutions provider in East Africa, committed to improving lives through high-quality products and trusted services. With decades of expertise in the distribution and marketing of pharmaceuticals, consumer health, and medical solutions, Harley's positions itself as a partner of choice across the region.

Our portfolio spans pharmaceuticals, consumer health, animal health, as well as medical and laboratory equipment and consumables, serving hospitals, pharmacies, and healthcare professionals across Kenya, Uganda, and beyond.

Position: Sales Representative - Dermocosmetics (Nairobi, Kenya)

Harley's Limited is seeking a highly motivated and results-driven Sales Representative for its Dermocosmetics section, in the Consumer Health business unit. This position reports directly to the Category Manager - Dermocosmetics.

In this role, the successful candidate will be responsible for driving sales performance, building strong customer relationships, and promoting Harley's dermocosmetics portfolio across pharmacies, dermatology clinics, hospitals and beauty retail partners. The role requires a proactive individual with excellent product knowledge, customer engagement skills and a passion for skincare and dermatological solutions.

WHY JOIN US

Impactful Work: Join a vibrant work environment which promotes innovation, collaboration and professional growth. Transparent

Leadership: Experience a leadership team that is accessible, transparent and values employee feedback.

Growth Opportunities: Elevate your career with unparalleled opportunities for professional growth, directly contributing to the evolution of the company.

KEY RESPONSIBILITIES

Sales Strategy Execution: Implement the dermocosmetics sales strategy in alignment with the company's business objectives and category goals. Ensure all sales activities contribute to brand growth, market share expansion and profitability within the assigned territory.

Customer Relationship Management: Develop and maintain strong, long-term relationships with key customers, including dermatologists, pharmacists, beauty consultants and healthcare professionals. Serve as the primary point of contact to ensure customer satisfaction and loyalty.

Product Detailing and Training: Conduct an effective product detailing, demonstrations and education sessions for pharmacy teams and healthcare providers. Promote in-depth understanding of brand benefits to drive product recommendations and consumer adoption.

Market Development: Identify and pursue new business opportunities by expanding Harley's dermocosmetics presence in target outlets, clinics and retail chains. Support the Category Manager in territory planning and execution of sales expansion initiatives.

Performance and Target Achievement: Consistently achieve or exceed monthly and quarterly sales targets. Monitor individual and territory performance metrics to ensure continuous improvement and contribution to the overall business objectives.

Market Intelligence: Track and analyse competitor activities, market trends and customer insights. Provide timely and accurate reports to the Category Manager, highlighting key opportunities, challenges and recommendations for strategic action.

Marketing and Promotional Support: Collaborate with the marketing team to execute trade promotions, sampling programs and in-store activations. Ensure visibility and proper merchandising of dermocosmetics brands at the point of sale.

Customer Service and Brand Representation: Maintain the highest standards of professionalism and customer engagement. Represent Harley's brands with integrity and ensure every interaction reflects the company's values and commitment to quality.

QUALIFICATIONS & EXPERIENCE

• A Diploma or Bachelor's Degree in Business, Marketing or any Science-related field.
• 2 years of experience in dermocosmetics, skincare, or pharmaceutical sales, preferably with reputable beauty or healthcare brands.
• Proven track record of meeting and exceeding sales targets.
• Strong interpersonal, negotiation and communication skills.
• Excellent customer engagement and relationship management abilities.
• Highly motivated, self-driven and able to work independently with minimal supervision.
• Strong organizational and time management skills.
• Knowledge of the Kenyan dermocosmetics and pharmaceutical retail market will be an advantage.

Equal Opportunity Statement

Harley's Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from candidates of all backgrounds and experiences.

• Implement the dermocosmetics sales strategy in alignment with the company's business objectives and category goals. Ensure all sales activities contribute to brand growth, market share expansion and profitability within the assigned territory.
• Develop and maintain strong, long-term relationships with key customers, including dermatologists, pharmacists, beauty consultants and healthcare professionals. Serve as the primary point of contact to ensure customer satisfaction and loyalty.
• Conduct an effective product detailing, demonstrations and education sessions for pharmacy teams and healthcare providers. Promote in-depth understanding of brand benefits to drive product recommendations and consumer adoption.
• Identify and pursue new business opportunities by expanding Harley's dermocosmetics presence in target outlets, clinics and retail chains. Support the Category Manager in territory planning and execution of sales expansion initiatives.
• Consistently achieve or exceed monthly and quarterly sales targets. Monitor individual and territory performance metrics to ensure continuous improvement and contribution to the overall business objectives.
• Track and analyse competitor activities, market trends and customer insights. Provide timely and accurate reports to the Category Manager, highlighting key opportunities, challenges and recommendations for strategic action.
• Collaborate with the marketing team to execute trade promotions, sampling programs and in-store activations. Ensure visibility and proper merchandising of dermocosmetics brands at the point of sale.
• Maintain the highest standards of professionalism and customer engagement. Represent Harley's brands with integrity and ensure every interaction reflects the company's values and commitment to quality.

• Strong interpersonal, negotiation and communication skills
• Excellent customer engagement and relationship management abilities
• Highly motivated, self-driven and able to work independently with minimal supervision
• Strong organizational and time management skills
• Knowledge of the Kenyan dermocosmetics and pharmaceutical retail market

• A Diploma or Bachelor's Degree in Business, Marketing or any Science-related field
• 2 years of experience in dermocosmetics, skincare, or pharmaceutical sales, preferably with reputable beauty or healthcare brands
• Proven track record of meeting and exceeding sales targets