Rose Avenue Consulting Group is a financial management, strategy and consulting firm that combines deep industry knowledge with specialized expertise in corporate finance, strategy and research. Together with our clients and partnering companies we address our client’s most critical issues and challenges. RACG aims to provide a globally consistent set o...

ESSENTIAL DUTIES & RESPONSIBILITIES

Product Knowledge and Market Research:

• Develop a strong understanding of the company's products including clients and projects requirements, specifications, and design concepts.
• Keep abreast with market changes, competitive products, and client preferences.
• Conduct market research to identify potential customer segments and opportunities.

Sales and Customer Engagement:

• Promptly respond to customer enquiries, giving accurate and thorough information about products
• Effectively and proactively close sales to achieve or surpass individual and team monthly and yearly sales targets.
• Prepare accurate quotations based on clients’ requirements and the available pricing guidelines.
• Receive and process customer orders, ensuring accuracy and timely delivery.

Sales Pipeline Management:

• Keep a current, accurate opportunity list while keeping track of leads and prospects.
• Prepare weekly reports including a summary of the status of the opportunity list, every Monday at 9 a.m.
• Enter and scan all necessary customer details into the SAP system, including PIN, ID, account opening forms, and credit control #checks.
• Follow up on existing customer database, quotes issued, and inquiries to convert them into sales.

Client Relationship Management:

• Build and expand the client base by acquiring new clients and converting them into repeat customers.
• With a concentration on contractors, try to attract at least four new recurring clients each month.
• Support the growth of new sales channels like dealer networks and aim to add two new dealers at least once a month.
• Ensure timely updating and maintenance of customer information in the SAP system.

Sales Administration and Documentation:

• Manage all sales administration functions, including proper filing of documents, such as quotes and orders, both in SAP and hard copies.
• Follow the order to completion from sales to delivery, ensuring secure payments and accurate dispatch of goods against verified delivery notes.
• Assist with debtor follow-up and provide updates on collections.
• Support promotional activities and maintain clean and presentable showrooms for customer visits.

Coordination and Communication:

• Work together with internal departments to provide efficient communication, quality control, timely delivery, and fulfilment of client demands.
• Create management information reports that track actual sales and costs versus estimates as well as daily, weekly, monthly, and yearly sales forecasts and marketing budgets.
• Proactively generate at least 10 new leads per month through lead generation and follow-up activities.
• Any other duties assigned.

Other Requirements

KEY COMPETENCIES

• Excellent communication and interpersonal skills.
• Proven ability to meet and exceed sales targets.
• Strong organizational and time management skills.
• Attention to detail and accuracy in handling sales-related documentation.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing business needs.
• A self-motivated and result-oriented attitude.

SKILLS & EXPERIENCE

• Bachelor's degree or diploma in sales and marketing, business administration, public relations, or a related field.
• Strong product knowledge and understanding of the market dynamics.
• Proficiency in using SAP system and other sales-related software.
• Prior experience in a similar environment/industry is a plus

• Develop a strong understanding of the company's products including clients and projects requirements, specifications, and design concepts.
• Keep abreast with market changes, competitive products, and client preferences.
• Conduct market research to identify potential customer segments and opportunities.
• Promptly respond to customer enquiries, giving accurate and thorough information about products
• Effectively and proactively close sales to achieve or surpass individual and team monthly and yearly sales targets.
• Prepare accurate quotations based on clients’ requirements and the available pricing guidelines.
• Receive and process customer orders, ensuring accuracy and timely delivery.
• Keep a current, accurate opportunity list while keeping track of leads and prospects.
• Prepare weekly reports including a summary of the status of the opportunity list, every Monday at 9 a.m.
• Enter and scan all necessary customer details into the SAP system, including PIN, ID, account opening forms, and credit control #checks.
• Follow up on existing customer database, quotes issued, and inquiries to convert them into sales.
• Build and expand the client base by acquiring new clients and converting them into repeat customers.
• With a concentration on contractors, try to attract at least four new recurring clients each month.
• Support the growth of new sales channels like dealer networks and aim to add two new dealers at least once a month.
• Ensure timely updating and maintenance of customer information in the SAP system.
• Manage all sales administration functions, including proper filing of documents, such as quotes and orders, both in SAP and hard copies.
• Follow the order to completion from sales to delivery, ensuring secure payments and accurate dispatch of goods against verified delivery notes.
• Assist with debtor follow-up and provide updates on collections.
• Support promotional activities and maintain clean and presentable showrooms for customer visits.
• Work together with internal departments to provide efficient communication, quality control, timely delivery, and fulfilment of client demands.
• Create management information reports that track actual sales and costs versus estimates as well as daily, weekly, monthly, and yearly sales forecasts and marketing budgets.
• Proactively generate at least 10 new leads per month through lead generation and follow-up activities.
• Any other duties assigned.

• Excellent communication and interpersonal skills.
• Proven ability to meet and exceed sales targets.
• Strong organizational and time management skills.
• Attention to detail and accuracy in handling sales-related documentation.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing business needs.
• A self-motivated and result-oriented attitude.
• Strong product knowledge and understanding of the market dynamics.
• Proficiency in using SAP system and other sales-related software.

• Bachelor's degree or diploma in sales and marketing, business administration, public relations, or a related field.
• Prior experience in a similar environment/industry is a plus