Position Overview

We are seeking a welcoming and presentable Receptionist to serve as the primary face of our institute. You will manage the front desk area, greet prospective students and visitors warmly, answer telephone and walk-in inquiries, and direct guests to the appropriate departments.

Key Responsibilities

• Serve as the main point of contact at the front desk, welcoming students, guests, and callers.
• Provide accurate preliminary information regarding courses, enrollment schedules, and institute services.
• Receive, route, and log incoming telephone calls, emails, and physical mail.
• Maintain a clean, professional, and well-organized front reception area.

Qualifications & Requirements

• Education: Certificate or Diploma in Front Office Management, Customer Service, Secretarial Studies, or Public Relations.
• Experience: Prior experience in front office, customer service, or hospitality operations (experience in education/beauty setting preferred).
• Skills: Warm demeanor, excellent verbal communication skills, strong telephone etiquette, and basic computer proficiency.

• Serve as the main point of contact at the front desk, welcoming students, guests, and callers.
• Provide accurate preliminary information regarding courses, enrollment schedules, and institute services.
• Receive, route, and log incoming telephone calls, emails, and physical mail.
• Maintain a clean, professional, and well-organized front reception area.

• Warm demeanor
• Excellent verbal communication skills
• Strong telephone etiquette
• Basic computer proficiency

• Certificate or Diploma in Front Office Management, Customer Service, Secretarial Studies, or Public Relations.
• Prior experience in front office, customer service, or hospitality operations (experience in education/beauty setting preferred).