About

Our client is a growing custom furniture and interiors business seeking a Production Support Coordinator to provide backend operational and documentation support across customer support and production teams.

This role focuses on coordination, documentation, and specification management, ensuring that approved designs, materials, and finishes are accurately translated into production-ready instructions. The role is designed to ease operational pressure on client-facing staff and leadership by owning backend follow-through.

Key Responsibilities

Design & Specification Coordination

• Source fabrics, finishes, knobs, and decorative items based on approved briefs
• Maintain organised samples, specifications, and approval records
• Present design and material options internally (not to clients)

Production Documentation

• Prepare and manage job cards and order documentation
• Ensure all client and internal approvals are documented prior to production
• Track orders from confirmation through to completion

Internal Coordination

• Liaise closely with the Workshop Manager and Production & Quality teams
• Verify that materials and finishes used align with approved selections
• Support smooth handover between showroom and workshop teams

Role Scope (Clarification)

This role does not involve:

• Client communication
• Design approvals
• Workshop supervision
• Structural or final quality judgment

Experience & Qualifications

• Highly organised with strong attention to detail
• Good eye for design details without being a designer
• Calm, structured, and methodical working style
• Experience in administration, operations, furniture, or interiors is an advantage
• Comfortable working primarily within a workshop or operations environment

• Source fabrics, finishes, knobs, and decorative items based on approved briefs
• Maintain organised samples, specifications, and approval records
• Present design and material options internally (not to clients)
• Prepare and manage job cards and order documentation
• Ensure all client and internal approvals are documented prior to production
• Track orders from confirmation through to completion
• Liaise closely with the Workshop Manager and Production & Quality teams
• Verify that materials and finishes used align with approved selections
• Support smooth handover between showroom and workshop teams

• Highly organised
• Strong attention to detail
• Good eye for design details
• Calm, structured, and methodical working style

• Experience in administration, operations, furniture, or interiors is an advantage
• Comfortable working primarily within a workshop or operations environment