Rafiki Microfinance Bank is a leading financial institution dedicated to providing innovative, customer-centric financial solutions that empower individuals and small to medium-sized enterprises. Headquartered in Nairobi, the bank continues to expand its market presence by integrating comprehensive financial ecosystems, including strategic bancassurance services designed to offer robust wealth protection and risk management portfolios to our diverse clientele.

Job Summary & Creative Scope

We are seeking an experienced, strategically minded, and highly analytical leader to step into the role of Principal Officer for our Bancassurance Intermediary wing. Operating from our Central Office in Nairobi, you will take full ownership of the bank's insurance distribution channels, drive regulatory compliance framework alignment, build key corporate alliances with underwriting partners, and engineer aggressive product adoption across our network.

Key Responsibilities

• Strategic Leadership: Oversee the commercial profitability, growth, and overall daily operations of the Rafiki Bancassurance Intermediary portfolio.
• Regulatory Compliance: Maintain rigorous alignment with the Insurance Regulatory Authority (IRA) guidelines, Central Bank of Kenya directives, and all internal institutional risk policies.
• Product Development & Cross-Selling: Design, bundle, and position competitive insurance products tailored for microfinance clients, maximizing cross-selling metrics within the bank’s existing customer base.
• Partnership Management: Cultivate and manage strategic partnerships with corporate underwriters, claims adjusters, and key internal stakeholders.
• Team Governance: Provide high-impact mentorship, technical training, and targets execution oversight to the insurance sales and operations teams nationwide.

Minimum Qualifications & Requirements

• Education: A Bachelor’s degree in Business Administration, Insurance, Finance, Actuarial Science, or a closely related discipline from a recognized university.
• Professional Credentials: Advanced professional insurance qualifications (e.g., ACII, AIIK) are highly required.
• Experience: Proven leadership track record within a financial institution, microfinance bank, or an insurance brokerage house, demonstrating deep knowledge of bancassurance operational models.
• Core Competencies: Stellar commercial acumen, strategic negotiation capabilities, risk assessment mastery, and exceptional interpersonal skills.

• Oversee the commercial profitability, growth, and overall daily operations of the Rafiki Bancassurance Intermediary portfolio.
• Maintain rigorous alignment with the Insurance Regulatory Authority (IRA) guidelines, Central Bank of Kenya directives, and all internal institutional risk policies.
• Design, bundle, and position competitive insurance products tailored for microfinance clients, maximizing cross-selling metrics within the bank’s existing customer base.
• Cultivate and manage strategic partnerships with corporate underwriters, claims adjusters, and key internal stakeholders.
• Provide high-impact mentorship, technical training, and targets execution oversight to the insurance sales and operations teams nationwide.

• Stellar commercial acumen
• Strategic negotiation capabilities
• Risk assessment mastery
• Exceptional interpersonal skills

• A Bachelor’s degree in Business Administration, Insurance, Finance, Actuarial Science, or a closely related discipline from a recognized university.
• Advanced professional insurance qualifications (e.g., ACII, AIIK) are highly required.
• Proven leadership track record within a financial institution, microfinance bank, or an insurance brokerage house, demonstrating deep knowledge of bancassurance operational models.