JOB RESPONSIBILITIES

The Photocopier Technician is responsible for inspecting, maintaining, repairing, and ensuring the operational readiness of photocopy machines, in compliance with the manufacturer’s recommended schedules and procedures. The position requires expertise in providing technical support, managing consumable supplies, and reducing machine downtime.

Key responsibilities include, but are not limited to:

• Performing scheduled inspections, cleaning, maintenance, and functional tests on photocopy machines in accordance with manufacturer-recommended procedures.
• Diagnosing and repairing malfunctions to ensure all photocopy machines are restored to full operational functionality.
• Replacing worn-out components or parts such as cleaning gears, rollers, and circuits to prevent downtime and support operational requirements.
• Managing and stocking sufficient consumable materials, such as toner, cleaning supplies, and replacement parts, at each photocopy machine site (excluding paper).
• Ensuring proper documentation of service and maintenance logs, tracking replacement parts and maintenance schedules.
• Responding promptly to service requests and troubleshooting reported machine issues to minimize operational delays.
• Collaborating with supervisors and site managers as necessary to ensure seamless operations of photocopy equipment at all locations.
• Maintaining a high standard of cleanliness and functionality for all photocopy machines.

MINIMUM REQUIREMENTS

• A minimum of two (2) years of experience in inspecting, maintaining, and repairing photocopy or similar office equipment.
• Demonstrated knowledge of photocopy machine operations, diagnostics, and component servicing.
• Familiarity with consumable management for photocopiers, including handling and storage of toner and cleaning supplies.
• Ability to read and interpret manufacturer’s technical manuals, wiring diagrams, and service guides.
• High school diploma or equivalent.
• Exceptional troubleshooting and problem-solving skills.
• Must be in possession of a valid passport and be able to travel internationally.
• Passport must be valid for a minimum of one (1) year or more at the time of hire.
• Ability to successfully pass contract medical requirements and maintain requirements throughout the duration of deployment.

PREFERRED QUALIFICATIONS

• Certification in photocopy machine maintenance or repair from manufacturers such as Canon, Ricoh, Xerox, or similar brands.
• Prior experience working in a technical support role within military or government operations.
• Familiarity with managing photocopy machine fleets in OCONUS (Outside the Continental United States) or remote/austere environments.
• Strong time management, organizational skills, and the ability to work independently.
• Knowledge of handling and disposing of consumable materials per environmental and safety standards.

• Performing scheduled inspections, cleaning, maintenance, and functional tests on photocopy machines in accordance with manufacturer-recommended procedures.
• Diagnosing and repairing malfunctions to ensure all photocopy machines are restored to full operational functionality.
• Replacing worn-out components or parts such as cleaning gears, rollers, and circuits to prevent downtime and support operational requirements.
• Managing and stocking sufficient consumable materials, such as toner, cleaning supplies, and replacement parts, at each photocopy machine site (excluding paper).
• Ensuring proper documentation of service and maintenance logs, tracking replacement parts and maintenance schedules.
• Responding promptly to service requests and troubleshooting reported machine issues to minimize operational delays.
• Collaborating with supervisors and site managers as necessary to ensure seamless operations of photocopy equipment at all locations.
• Maintaining a high standard of cleanliness and functionality for all photocopy machines.

• Troubleshooting and problem-solving skills
• Knowledge of photocopy machine operations, diagnostics, and component servicing
• Familiarity with consumable management for photocopiers
• Ability to read and interpret manufacturer’s technical manuals, wiring diagrams, and service guides
• Time management and organizational skills
• Ability to work independently

• NCE or Professional Certificate
• A minimum of two (2) years of experience in inspecting, maintaining, and repairing photocopy or similar office equipment.
• High school diploma or equivalent.
• Possession of a valid passport with a minimum of one (1) year validity at the time of hire.
• Ability to successfully pass contract medical requirements.
• Certification in photocopy machine maintenance or repair from manufacturers such as Canon, Ricoh, Xerox, or similar brands (Preferred).
• Prior experience working in a technical support role within military or government operations (Preferred).
• Familiarity with managing photocopy machine fleets in OCONUS or remote/austere environments (Preferred).
• Knowledge of handling and disposing of consumable materials per environmental and safety standards (Preferred).