Background

Healthy U was therefore created and has grown from a desire to raise awareness about living a healthier life to becoming the number one health food and supplement provider in Kenya that sets the latest health trends. Now, with over 30 stores in both Kenya and Uganda, we constantly strive to uphold our promise of providing the best products and services for �...

Purpose

As Head of People & Culture/HR, you'll be the architect of HealthyU's organization growth, talent strategy, culture and employee experience.

You'll lead with empathy and boldness, building systems that scale while nurturing a mission-driven, high-performing team that shows ownership and agility.

This role blends strategic foresight with hands-on execution-ideal for a builder who thrives in fast-paced, purpose-led environments.

Key Responsibilities

People Strategy & Organizational Growth ·

• Co-create & execute a people strategy aligned with HealthyU's growth, values, and impact goals.
• Own talent metrics and organization culture strategy to nurture ownership and agility.
• Manage HR budgets and work across BUS to ensures efficient allocation of resources.

HR Policies & Administration ·

• Establish, administer and update HR policies, systems, and procedures that facilitate effective people management and HR service delivery.
• Ensure complete adherence with internal policies, external regulations, and labor laws, emphasizing zero-tolerance policies and upholding the Company values.
• Drive all HR administrative functions, including payroll, benefits administration, and employee records management with accuracy and confidentiality. Manage staff benefits including medical insurance and pension. ·
• Maintain all HR records with 100% precision and strict confidentiality.
• Ensure job descriptions and performance targets are up to date and reviewed regularly.
• Implement HR information systems and technologies to streamline operations.
• Address and resolve employee conflicts and grievances in a timely and effective manner.

Compliance & Legal ·

• Ensure strict compliance with labor laws across all jurisdictions, collaborating closely with the legal team on disciplinary matters.
• Identify, report and mitigate potential risks associated with staff employment, including data protection, and compliance with HR policies, labor laws, and other legislation.
• Any potential risk must be immediately reported to CEO, and preventive actions are to be suggested.
• Undertake HR and administration audits and actively participate in risk management committees to actively protect company interests.
• Ensure Collective Bargaining Agreement is adhered to when dealing with union members.

Talent Acquisition & Employer Branding

• Proactively partner with BU Heads for workforce planning, and effective and efficient fulfillment of talent acquisition needs.
• Build a robust employer branding that attracts mission-aligned, high quality & diverse talent.

Performance, Growth & Learning

• Oversee the end-to-end performance management process, ensuring alignment of employee performance with Company goals, assisting in creating and retaining high-performing employees and teams.
• Develop strategies for employee reward and recognition, motivation, and retention. Identify and address talent gaps through succession planning activities in collaboration with leaders and managers.
• Provide guidance to managers and employees on salary administration and reward programs.
• Launch learning programs, mentorship, and coaching to build internal capability.
• Drive succession planning and leadership development for future-ready teams.

Compensation, Benefits & Well-being

• Design equitable, transparent compensation frameworks that reward impact and growth.
• Manage benefits and wellness programs that support holistic well-being.

What You Bring

• 10+ years in progressive HR roles, including 4 years of leadership experience.
• Proven experience in managing and working with multicultural teams of 400+ employees, and prior experience of handling Unions.
• High level of integrity, confidentiality, and professionalism.
• Deep understanding of African labor laws.
• Experience building culture and systems from scratch.
• Exceptional leadership and interpersonal communication skills.
• Strong emotional intelligence, strategic thinking, problem-solving and execution skills.
• Passion for social impact, inclusion, and human-centered design. Membership in IHRM. ·
• Preferred Masters in HR / Psychology or related field. Proficiency in HR software and Microsoft Office Suite.

Bonus Traits

• You think like a founder, act like a coach, and build like a designer.
• You're energized by ambiguity and see every challenge as a chance to grow.
• You believe people are the heart of every great company-and you know how to unlock their potential.

• Co-create & execute a people strategy aligned with HealthyU's growth, values, and impact goals.
• Own talent metrics and organization culture strategy to nurture ownership and agility.
• Manage HR budgets and work across BUS to ensures efficient allocation of resources.
• Establish, administer and update HR policies, systems, and procedures that facilitate effective people management and HR service delivery.
• Ensure complete adherence with internal policies, external regulations, and labor laws, emphasizing zero-tolerance policies and upholding the Company values.
• Drive all HR administrative functions, including payroll, benefits administration, and employee records management with accuracy and confidentiality. Manage staff benefits including medical insurance and pension.
• Maintain all HR records with 100% precision and strict confidentiality.
• Ensure job descriptions and performance targets are up to date and reviewed regularly.
• Implement HR information systems and technologies to streamline operations.
• Address and resolve employee conflicts and grievances in a timely and effective manner.
• Ensure strict compliance with labor laws across all jurisdictions, collaborating closely with the legal team on disciplinary matters.
• Identify, report and mitigate potential risks associated with staff employment, including data protection, and compliance with HR policies, labor laws, and other legislation.
• Any potential risk must be immediately reported to CEO, and preventive actions are to be suggested.
• Undertake HR and administration audits and actively participate in risk management committees to actively protect company interests.
• Ensure Collective Bargaining Agreement is adhered to when dealing with union members.
• Proactively partner with BU Heads for workforce planning, and effective and efficient fulfillment of talent acquisition needs.
• Build a robust employer branding that attracts mission-aligned, high quality & diverse talent.
• Oversee the end-to-end performance management process, ensuring alignment of employee performance with Company goals, assisting in creating and retaining high-performing employees and teams.
• Develop strategies for employee reward and recognition, motivation, and retention. Identify and address talent gaps through succession planning activities in collaboration with leaders and managers.
• Provide guidance to managers and employees on salary administration and reward programs.
• Launch learning programs, mentorship, and coaching to build internal capability.
• Drive succession planning and leadership development for future-ready teams.
• Design equitable, transparent compensation frameworks that reward impact and growth.
• Manage benefits and wellness programs that support holistic well-being.

• Exceptional leadership and interpersonal communication skills.
• Strong emotional intelligence, strategic thinking, problem-solving and execution skills.
• Proficiency in HR software and Microsoft Office Suite.

• 10+ years in progressive HR roles, including 4 years of leadership experience.
• Proven experience in managing and working with multicultural teams of 400+ employees, and prior experience of handling Unions.
• High level of integrity, confidentiality, and professionalism.
• Deep understanding of African labor laws.
• Experience building culture and systems from scratch.
• Passion for social impact, inclusion, and human-centered design. Membership in IHRM.
• Preferred Masters in HR / Psychology or related field.