About the role

The Network Facilities Assistant supports the Facilities team by handling day-to-day coordination, utility follow-ups, and administrative tasks related to station operations. The role helps ensure that power connections, permits, inventory, and facility issues are tracked and resolved on time.

Key responsibilities

Utilities & Permits Support

• Act as the main point of contact with KPLC for power applications, quotations, and meter installation follow-ups.
• Report power outages to KPLC and track restoration updates for affected stations.
• Review monthly electricity bills for accuracy, flag discrepancies, and ensure records are properly filed.
• Support the application, renewal, and tracking of County permits (e.g. Single Business Permits, Signage, Fire Safety).
• Support the management of lease obligations ensuring payments are made on time
• Maintain an up-to-date digital filing system for all utility and permit documents.

Facilities & Logistics Coordination

• Receive and record deliveries of facilities and electrical items.
• Assist with inventory tracking, including weekly stock counts and updating stock records.
• Support the internal stock request process by logging requests and tracking issuance of items.
• Monitor Facilities Issue Desk (FID) tickets and follow up with technicians or vendors on progress.
• Share basic updates with the Facilities team on outstanding issues and completed works.

Reporting & Documentation

• Take clear site photos during visits and share updates with the Facilities team.
• Help document completed works and basic “as-built” information for new or upgraded stations.
• Maintain simple trackers and reports for utilities, permits, inventory, and facilities issues.

Minimum requirements:

• Diploma or Degree in Business Administration, Project Management, Facilities Management, or a Technical field (Electrical, Mechanical, or Civil Engineering is an added advantage).
• 2 years’ experience in an administrative, facilities, or coordination role.
• Prior experience dealing with KPLC or County Government offices is an advantage but not mandatory.
• Comfortable working with Excel or Google Sheets for tracking and basic reporting.
• Good organizational and record-keeping skills.
• Ability to follow up consistently and track tasks to completion.
• Strong communication ability with internal teams, contractors, and external offices.
• Able to work in a structured environment and follow established processes.
• Self-driven and proactive, with a positive attitude and commitment to customer satisfaction.

• Act as the main point of contact with KPLC for power applications, quotations, and meter installation follow-ups.
• Report power outages to KPLC and track restoration updates for affected stations.
• Review monthly electricity bills for accuracy, flag discrepancies, and ensure records are properly filed.
• Support the application, renewal, and tracking of County permits (e.g. Single Business Permits, Signage, Fire Safety).
• Support the management of lease obligations ensuring payments are made on time
• Maintain an up-to-date digital filing system for all utility and permit documents.
• Receive and record deliveries of facilities and electrical items.
• Assist with inventory tracking, including weekly stock counts and updating stock records.
• Support the internal stock request process by logging requests and tracking issuance of items.
• Monitor Facilities Issue Desk (FID) tickets and follow up with technicians or vendors on progress.
• Share basic updates with the Facilities team on outstanding issues and completed works.
• Take clear site photos during visits and share updates with the Facilities team.
• Help document completed works and basic “as-built” information for new or upgraded stations.
• Maintain simple trackers and reports for utilities, permits, inventory, and facilities issues.

• Comfortable working with Excel or Google Sheets for tracking and basic reporting.
• Good organizational and record-keeping skills.
• Ability to follow up consistently and track tasks to completion.
• Strong communication ability with internal teams, contractors, and external offices.
• Able to work in a structured environment and follow established processes.
• Self-driven and proactive, with a positive attitude and commitment to customer satisfaction.

• Diploma or Degree in Business Administration, Project Management, Facilities Management, or a Technical field (Electrical, Mechanical, or Civil Engineering is an added advantage).
• 2 years’ experience in an administrative, facilities, or coordination role.
• Prior experience dealing with KPLC or County Government offices is an advantage but not mandatory.