CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi

We are seeking pharmacy professionals for locum assignments to support CIC Pharmacy’s daily operations, maintain efficient workflows, and deliver high-quality pharmaceutical care.

Key Responsibilities

Medication Dispensing & Preparation

• Accurately interpret and dispense prescription medications in compliance with legal and ethical guidelines.
• Identify and address potential drug interactions, contraindications, and adverse effects.
• Prepare and compound pharmaceutical products as per prescriptions.

Inventory Management:

• Monitoring and managing pharmaceutical inventory to prevent shortages and overstocking.
• Ensure proper storage conditions for medications, adhering to safety and quality assurance standards.
• Assist in the procurement and restocking of pharmaceutical supplies.

Patient Counselling:

• Provide clear and comprehensive medication counselling, including proper usage, potential side effects, and drug interactions.
• Educate patients on over-the-counter medications, supplements, and general health concerns.
• Promote adherence to prescribed medication regimens for better therapeutic outcomes.
• Offering advice on over-the-counter products, supplements, and health- related concerns.

Health and Wellness Promotion:

• Coordination and management of wellness initiatives such as CIC Dawa Mlangoni and the CDM program through timely drug delivery.

Collaboration with Healthcare Professionals:

• Collaborating with service providers to optimize patient care.
• Communicating effectively with prescribers to clarify and discuss medication-related issues.
• Review and provide technical support on pharmacy prescriptions and such claims

Customer Service:

• Ensuring a positive and welcoming environment for customers.
• Addressing customer inquiries and concerns with professionalism and empathy.
• Resolving issues related to medication availability, insurance, and prescription refills.

Compliance and Recordkeeping:

• Ensuring compliance with all pharmacy laws, regulations, and standards.
• Maintaining accurate and up-to-date patient records and prescription files.
• Participating in quality assurance and continuous improvement initiatives.

Continuing Education:

• Staying informed about new drugs, treatments, and healthcare trends.
• Committed to Continuous Professional Development.
• Participating in continuing education programs to maintain and enhance professional competence.

Who We’re Looking For

Essential Knowledge/Skills and Experience Required:

• A minimum Diploma in Pharmaceutical Technology from an institution recognised by the Pharmacy and Poisons Board is required; a bachelor’s degree is an added advantage.
• Registered with the Pharmacy and Poisons Board with a valid practising licence
• Minimum of 2 (two) years relevant experience in a retail Pharmacy Operations
• Flexibility and availability to work assigned shifts, as agreed for each locum engagement.

Key Competencies:

• Strong knowledge of pharmaceutical laws and regulations
• Ability to work in a fast-paced environment with attention to detail
• Proficiency in medical software and inventory management systems
• Analytical & problem – solving
• Proficiency in service and billing insurance claims
• Good communication and interpersonal skills.

• Accurately interpret and dispense prescription medications in compliance with legal and ethical guidelines.
• Identify and address potential drug interactions, contraindications, and adverse effects.
• Prepare and compound pharmaceutical products as per prescriptions.
• Monitoring and managing pharmaceutical inventory to prevent shortages and overstocking.
• Ensure proper storage conditions for medications, adhering to safety and quality assurance standards.
• Assist in the procurement and restocking of pharmaceutical supplies.
• Provide clear and comprehensive medication counselling, including proper usage, potential side effects, and drug interactions.
• Educate patients on over-the-counter medications, supplements, and general health concerns.
• Promote adherence to prescribed medication regimens for better therapeutic outcomes.
• Offering advice on over-the-counter products, supplements, and health- related concerns.
• Coordination and management of wellness initiatives such as CIC Dawa Mlangoni and the CDM program through timely drug delivery.
• Collaborating with service providers to optimize patient care.
• Communicating effectively with prescribers to clarify and discuss medication-related issues.
• Review and provide technical support on pharmacy prescriptions and such claims
• Ensuring a positive and welcoming environment for customers.
• Addressing customer inquiries and concerns with professionalism and empathy.
• Resolving issues related to medication availability, insurance, and prescription refills.
• Ensuring compliance with all pharmacy laws, regulations, and standards.
• Maintaining accurate and up-to-date patient records and prescription files.
• Participating in quality assurance and continuous improvement initiatives.
• Staying informed about new drugs, treatments, and healthcare trends.
• Committed to Continuous Professional Development.
• Participating in continuing education programs to maintain and enhance professional competence.

• Strong knowledge of pharmaceutical laws and regulations
• Ability to work in a fast-paced environment with attention to detail
• Proficiency in medical software and inventory management systems
• Analytical & problem – solving
• Proficiency in service and billing insurance claims
• Good communication and interpersonal skills.

• Diploma in Pharmaceutical Technology from an institution recognised by the Pharmacy and Poisons Board
• Registered with the Pharmacy and Poisons Board with a valid practising licence