JOB RESPONSIBILITIES

The Laundry Supervisor is responsible for overseeing daily laundry operations, ensuring efficient and effective delivery of services while maintaining cleanliness, sanitation, and quality standards. The supervisor will manage a team of laundry personnel, enforce compliance with procedures, and ensure exceptional service for all customers.

Key responsibilities include, but are not limited to:

• Supervising and coordinating daily laundry services, including washing, drying, ironing, folding, and delivery of garments and linens.
• Monitoring performance, productivity, and quality standards for laundry staff to ensure operational goals are met.
• Training and mentoring laundry employees in proper handling of equipment, safe use of chemicals, and compliance with workplace safety protocols.
• Performing routine inspections of laundry equipment and facilities to ensure proper functionality, cleanliness, and adherence to safety standards.
• Coordinating preventive maintenance, repairs, and replacement of laundry equipment to minimize downtime and maximize operational efficiency.
• Managing inventory of laundry supplies such as detergents, chemicals, and linens, ensuring efficient stock control and timely replenishment.
• Ensuring sorting, washing, and drying protocols meet proper sanitation and infection control standards, including compliance with applicable health and safety guidelines.
• Maintaining complete, accurate records of laundry operations, including service volumes, equipment maintenance logs, chemical use, and personnel performance.
• Communicating with managers, stakeholders, or facility representatives to address issues, prioritize workloads, and manage special laundry requests.
• Troubleshooting operational issues, responding to complaints, and implementing corrective actions for continuous service improvement.

MINIMUM REQUIREMENTS

• Three (3) years of experience in laundry operations, including supervision or management of staff in an industrial or commercial laundry setting.
• Strong knowledge of commercial laundry processes, equipment, and cleaning chemicals.
• Ability to remain hands-on in operations as needed to train employees, perform inspections, and meet deadlines.
• Knowledge of workplace safety protocols related to laundry operations, including handling laundry chemicals and infection control measures.
• Proven ability to lead and motivate a team, prioritize tasks, and manage workloads effectively under tight deadlines.
• High school diploma or equivalent.
• Must be in possession of a valid passport and must be able to travel internationally.
• Passport must be valid for a minimum of one (1) year at the time of hiring.
• Ability to successfully pass contract medical requirements and maintain requirements for the duration of deployment.
• Must be able to obtain and maintain facility credentials/authorization.

PREFERRED QUALIFICATIONS

• Technical training or certifications in laundry operations and equipment maintenance.
• Experience in managing laundry services for government, military, or commercial facilities.
• Familiarity with performance standards and compliance for industrial laundry facilities, including infection control best practices.
• Strong organizational and communication skills for addressing service concerns and monitoring progress.
• Experience working in remote OCONUS (Outside Continental United States) or austere environments.

• Supervising and coordinating daily laundry services, including washing, drying, ironing, folding, and delivery of garments and linens.
• Monitoring performance, productivity, and quality standards for laundry staff to ensure operational goals are met.
• Training and mentoring laundry employees in proper handling of equipment, safe use of chemicals, and compliance with workplace safety protocols.
• Performing routine inspections of laundry equipment and facilities to ensure proper functionality, cleanliness, and adherence to safety standards.
• Coordinating preventive maintenance, repairs, and replacement of laundry equipment to minimize downtime and maximize operational efficiency.
• Managing inventory of laundry supplies such as detergents, chemicals, and linens, ensuring efficient stock control and timely replenishment.
• Ensuring sorting, washing, and drying protocols meet proper sanitation and infection control standards, including compliance with applicable health and safety guidelines.
• Maintaining complete, accurate records of laundry operations, including service volumes, equipment maintenance logs, chemical use, and personnel performance.
• Communicating with managers, stakeholders, or facility representatives to address issues, prioritize workloads, and manage special laundry requests.
• Troubleshooting operational issues, responding to complaints, and implementing corrective actions for continuous service improvement.

• Strong knowledge of commercial laundry processes, equipment, and cleaning chemicals.
• Ability to remain hands-on in operations as needed to train employees, perform inspections, and meet deadlines.
• Knowledge of workplace safety protocols related to laundry operations, including handling laundry chemicals and infection control measures.
• Proven ability to lead and motivate a team, prioritize tasks, and manage workloads effectively under tight deadlines.
• Strong organizational and communication skills for addressing service concerns and monitoring progress.

• NCE , Professional Certificate
• Three (3) years of experience in laundry operations, including supervision or management of staff in an industrial or commercial laundry setting.
• High school diploma or equivalent.
• Must be in possession of a valid passport and must be able to travel internationally.
• Passport must be valid for a minimum of one (1) year at the time of hiring.
• Ability to successfully pass contract medical requirements and maintain requirements for the duration of deployment.
• Must be able to obtain and maintain facility credentials/authorization.
• Technical training or certifications in laundry operations and equipment maintenance.
• Experience in managing laundry services for government, military, or commercial facilities.
• Familiarity with performance standards and compliance for industrial laundry facilities, including infection control best practices.
• Experience working in remote OCONUS (Outside Continental United States) or austere environments.