Company Overview

MSVL Group is a leading provider of recruitment, HR consulting, and corporate training services, with over 10 years of experience across Africa, India, and the Middle East. We specialize in sourcing top talent, from entry-level to executive roles, and offering tailored HR solutions that align with our clients’ business goals. Our expertise spans multiple industries.

Job Summary

We are seeking a Key Account Manager to manage and expand relationships with major local hotels and hotel groups. This role is crucial for driving sales growth and ensuring client satisfaction within the hospitality sector.

Key Responsibilities

• Manage and expand accounts with independent hotels and locally managed hotel groups.
• Identify new business opportunities and drive sales growth across existing and prospective clients.
• Conduct client visits, assess requirements, and recommend suitable hospitality products.
• Prepare quotations, negotiate terms, follow up on orders, and coordinate payment collections.
• Monitor sales pipelines, account performance, and customer retention.

Qualifications, Skills and Experience

• Minimum 6 years of experience in B2B sales, key account management, or business development.
• Proven track record in account acquisition, sales growth, and achieving targets.
• Experience in hospitality, hotel supplies, HORECA, FMCG, facilities management, or related industries is an advantage.
• Strong client relationship management, negotiation, communication, and presentation skills.
• Ability to engage senior decision-makers and independently manage key accounts.
• Strong commercial awareness, planning, reporting, and follow-up skills.
• Good knowledge of the Kenyan market preferred.

• Manage and expand accounts with independent hotels and locally managed hotel groups.
• Identify new business opportunities and drive sales growth across existing and prospective clients.
• Conduct client visits, assess requirements, and recommend suitable hospitality products.
• Prepare quotations, negotiate terms, follow up on orders, and coordinate payment collections.
• Monitor sales pipelines, account performance, and customer retention.

• B2B sales
• key account management
• business development
• account acquisition
• sales growth
• achieving targets
• client relationship management
• negotiation
• communication
• presentation skills
• engaging senior decision-makers
• independently manage key accounts
• commercial awareness
• planning
• reporting
• follow-up skills
• Kenyan market knowledge

• Minimum 6 years of experience in B2B sales, key account management, or business development.
• Proven track record in account acquisition, sales growth, and achieving targets.
• Experience in hospitality, hotel supplies, HORECA, FMCG, facilities management, or related industries is an advantage.
• Strong client relationship management, negotiation, communication, and presentation skills.
• Ability to engage senior decision-makers and independently manage key accounts.
• Strong commercial awareness, planning, reporting, and follow-up skills.
• Good knowledge of the Kenyan market preferred.