Background

Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a Manager for Jake’s Place to support a unique US Navy program on the island of Diego Garcia. The Jake’s Place Manager will oversee day-to-day operations of dining, recreation, and entertainment services, ensuring a high standard of customer satisfaction, operational efficiency, and compliance with military and contract standards.

Job Responsibilities:

• Oversee the planning, organization, and execution of operations at Jake’s Place, including recreation, dining, beverage, and entertainment services, to ensure high-quality experiences for patrons.
• Manage food and beverage services, as well as entertainment and recreational activities, in compliance with mission requirements and government standards.
• Develop and implement operational policies, procedures, and best practices to optimize efficiency and maintain compliance with contract requirements.
• Supervise and guide staff, providing training, mentorship, and professional development to ensure a high level of service excellence.
• Monitor and ensure customer satisfaction through continuous feedback collection and improvement of services, recreation offerings, and entertainment programs.
• Provide oversight of the financial performance of Jake’s Place, including budgeting, cost control, and resource allocation to meet revenue and profitability goals while delivering quality service.
• Manage an inventory of food, beverages, supplies, and equipment to support operations, ensuring inventory is well-stocked and accounted for at all times.
• Ensure all health, safety, and environmental standards are met across operations, including compliance with food handling, sanitation, and safety protocols.
• Collaborate with government representatives to plan and coordinate events or activities tailored to meet recreational and operational goals.
• Ensure availability in person or designate an alternate to be readily accessible during regular working hours to handle issues or emergencies that arise.
• Respond to emergencies or contingencies promptly by being on-site within one hour of official notification.
• Maintain up-to-date records and reports on operational, financial, and service activities to ensure transparency and compliance with governmental reviews and audits.
• Market activities, events, and services offered at Jake’s Place through appropriate media channels to increase participation and promote services to patrons.
• Foster a welcoming and engaging community environment that aligns with the interests and motivations of individuals and groups at the installation.

Minimum Requirements:

• A four-year degree from an accredited college or university with a major study in business management, food, hospitality, or a related field.
• OR, at least three (3) years of general experience demonstrating knowledge of the goals, principles, methods, and techniques of food, beverage, recreation, and entertainment operations.
• Additionally, the candidate must have five (5) years of specialized experience as a middle manager in a similar civilian commercial business role.
• Strong understanding of food and beverage, hospitality, and recreation management principles, as well as customer service and event management techniques.
• Experience managing operational budgets, controlling costs, and achieving financial performance targets while maintaining excellent service delivery.
• Sound leadership skills, with demonstrable experience leading teams and managing daily operations in dining, entertainment, or recreation settings.
• Outstanding communication skills, with the ability to engage with a wide variety of customers and staff effectively.
• Highly organized with excellent multitasking and time management skills to handle a variety of responsibilities and demands during high-paced operations.
• Knowledge of safety, sanitation standards, and food handling procedures.
• Proficiency with Point-of-Sale (POS) systems and related software for managing inventory, sales, and financial reports.
• Must be in possession of a valid passport and be able to travel internationally.
• Passport should be valid for a minimum of one (1) year or more at the time of hiring.
• Ability to successfully pass contract medical requirements and maintain compliance throughout the duration of deployment.
• Must be able to obtain and maintain facility credentials/authorization.

Preferred Qualifications:

• Prior experience in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce is preferred.
• Valid country driver’s license and passport.
• Country visa (as required in line with the U.S. Department of State Foreign Clearance Guide).
• Prior experience operating restaurant, bar, or recreational services in a government or military environment.
• Familiarity with NAVSUP or government food and beverage operational standards.
• Certification in food service, hospitality management, or compliance (e.g., ServSafe Certification).
• Advanced skills with marketing, event promotion, or recreational program development aimed at enhancing service participation and patron engagement.
• Knowledge of Navy, military, or government regulations pertaining to recreational and entertainment

• Oversee the planning, organization, and execution of operations at Jake’s Place, including recreation, dining, beverage, and entertainment services, to ensure high-quality experiences for patrons.
• Manage food and beverage services, as well as entertainment and recreational activities, in compliance with mission requirements and government standards.
• Develop and implement operational policies, procedures, and best practices to optimize efficiency and maintain compliance with contract requirements.
• Supervise and guide staff, providing training, mentorship, and professional development to ensure a high level of service excellence.
• Monitor and ensure customer satisfaction through continuous feedback collection and improvement of services, recreation offerings, and entertainment programs.
• Provide oversight of the financial performance of Jake’s Place, including budgeting, cost control, and resource allocation to meet revenue and profitability goals while delivering quality service.
• Manage an inventory of food, beverages, supplies, and equipment to support operations, ensuring inventory is well-stocked and accounted for at all times.
• Ensure all health, safety, and environmental standards are met across operations, including compliance with food handling, sanitation, and safety protocols.
• Collaborate with government representatives to plan and coordinate events or activities tailored to meet recreational and operational goals.
• Ensure availability in person or designate an alternate to be readily accessible during regular working hours to handle issues or emergencies that arise.
• Respond to emergencies or contingencies promptly by being on-site within one hour of official notification.
• Maintain up-to-date records and reports on operational, financial, and service activities to ensure transparency and compliance with governmental reviews and audits.
• Market activities, events, and services offered at Jake’s Place through appropriate media channels to increase participation and promote services to patrons.
• Foster a welcoming and engaging community environment that aligns with the interests and motivations of individuals and groups at the installation.

• Strong understanding of food and beverage, hospitality, and recreation management principles, as well as customer service and event management techniques.
• Experience managing operational budgets, controlling costs, and achieving financial performance targets while maintaining excellent service delivery.
• Sound leadership skills, with demonstrable experience leading teams and managing daily operations in dining, entertainment, or recreation settings.
• Outstanding communication skills, with the ability to engage with a wide variety of customers and staff effectively.
• Highly organized with excellent multitasking and time management skills to handle a variety of responsibilities and demands during high-paced operations.
• Knowledge of safety, sanitation standards, and food handling procedures.
• Proficiency with Point-of-Sale (POS) systems and related software for managing inventory, sales, and financial reports.

• A four-year degree from an accredited college or university with a major study in business management, food, hospitality, or a related field.
• OR, at least three (3) years of general experience demonstrating knowledge of the goals, principles, methods, and techniques of food, beverage, recreation, and entertainment operations.
• Additionally, the candidate must have five (5) years of specialized experience as a middle manager in a similar civilian commercial business role.
• Must be in possession of a valid passport and be able to travel internationally.
• Passport should be valid for a minimum of one (1) year or more at the time of hiring.
• Ability to successfully pass contract medical requirements and maintain compliance throughout the duration of deployment.
• Must be able to obtain and maintain facility credentials/authorization.