Vacancy title:
ISP Technician- Mombasa

[Type: FULL_TIME, Industry: Information Technology, Category: Engineering, Installation, Maintenance & Repair, Telecom Services & Equipment]

Jobs at:
Fireside Group Limited

Deadline of this Job:
Wednesday, November 26 2025

Duty Station:
Nairobi | Mombasa | Kenya

Summary
Date Posted: Wednesday, November 12 2025, Base Salary: Not Disclosed

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JOB DETAILS:

ISP Technician- Mombasa

• Job TypeFull Time
• QualificationBA/BSc/HND
• Experience1 year
• LocationMombasa
• Job FieldEngineering / Technical 

• We are thrilled to announce an opening for the position of ISP Technician at Fireside Group Ltd. All interested candidates are encouraged to apply.

Education and Qualification

• Minimum Certificate in Fiber optics.
• Atleast 1 year on Fiber optics.
• Proficiency in fiber handling & maintenance.
• Strong problem-solving skills and technical expertise.

Key Responsibilities:

• Installing and terminating fiber optic cables and other network equipment.
• Resolving Loss of Services and Connections within SLA.
• Ensure tickets are updated timely and closed with clears once resolved.
• Observing Health & safety guidelines and ensuring quality assurance throughout the implementation and maintenance period.
• Educating clients on basic troubleshooting processes and answering fiber optic related questions from customers. Individuals will work as a team with other technicians and NOC personnel and report to field supervisors.
• Fiber link faulting and faults resolutions within the service Level Agreement (SLA).
• Splicing fiber optics at various fiber distribution hubs, troubleshooting and testing fiber links with a light source, optical power meters and an OTDR.
• Providing timely updates on fiber faults to the NOC personnel and ensuring excellent customer service to the client.
• Any other duty that may be assigned from time to time.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

All qualified and interested candidates should send their CVs and Application Letters to Only short-listed candidates will be contacted.

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