Summary

ICT Manager will be responsible for effective provisioning, installation/configuration, operational, and maintenance of IT systems hardware and software and related infrastructure. Lead in the design, implementation and management of business support IT network infrastructure including physical and virtual data centres, local area network (LAN), wide area network (WAN), internet links and communication systems such as PBX, Artificial Intelligence, Active Directory, phones and video conferencing to ensure smooth operations within the company in coordination with the branches.

Qualifications

Degree in Computer Science, IT/Engineering or Business Expertise in Enterprise Architecture, Cyber, AI/ML and/or IT Convergence is required.

Must have strong financial & business acumen attributes.

Experience

At least 5+ years as In-Charge of a service or section.

Proven record delivering multi-system transformations (ERP, CRM, MES, E-Commerce, Fleet).

Main Responsibilities

Administer and support SAGE X3 ERP and related business systems.

Manage, optimize and perform tuning on database applications to support critical transactions.

Oversee data integrity, backups and system performance.

Drive business intelligence reports, ICT and decision-making in finance production, inventory management and sales.

Manage application upgrades, patches and integrations with other platforms.

Document workflows, business processes and system configurations.

Coordinate with departments to define applications meet operational requirements.

Enhance data reliability for compliance and audit requirements.

• Administer and support SAGE X3 ERP and related business systems
• Manage, optimize and perform tuning on database applications to support critical transactions
• Oversee data integrity, backups and system performance
• Drive business intelligence reports, ICT and decision-making in finance production, inventory management and sales
• Manage application upgrades, patches and integrations with other platforms
• Document workflows, business processes and system configurations
• Coordinate with departments to define applications meet operational requirements
• Enhance data reliability for compliance and audit requirements

• Enterprise Architecture
• Cyber security
• AI/ML
• IT Convergence
• Financial acumen
• Business acumen
• Multi-system transformations

• Degree in Computer Science, IT/Engineering or Business
• Expertise in Enterprise Architecture, Cyber, AI/ML and/or IT Convergence
• Strong financial & business acumen attributes