Role Purpose

The Human Resources Manager is responsible for developing, implementing, and managing HR strategies, policies, and processes across C4 Transport and XCMG Kenya. The role ensures effective talent acquisition, performance management, compensation and benefits administration, employee relations, training and development, and full compliance with Kenyan labor laws, with the objective of building a productive, engaged, and high-performing workforce.

Key Responsibilities

Recruitment & Onboarding

• Manage end-to-end recruitment for all positions across both business units
• Ensure timely sourcing, selection, and onboarding of qualified candidates
• Coordinate induction programs to support employee integration

Performance Measures:

• Recruitment time-to-fill ≤30 days for non-managerial roles
• 100% onboarding completion rate

Performance Management

• Implement and manage performance appraisal systems
• Support managers in setting objectives, conducting reviews, and developing staff
• Monitor performance outcomes and follow up on development plans

Performance Measures:

• Annual performance appraisal completion rate ≥95%
• Individual development plans in place for all employees

Compensation & Benefits

• Administer payroll, benefits, and incentive schemes in coordination with Finance
• Conduct regular salary bench marking to ensure market competitiveness
• Ensure accuracy and confidentiality in payroll processing

Performance Measures:

• Zero payroll errors
• Annual compensation bench marking completed

Employee Relations & Compliance

• Manage employee grievances, disciplinary cases, and conflict resolution
• Ensure compliance with Kenyan employment legislation and internal HR policies
• Maintain accurate employee records and documentation

Performance Measures:

• All disciplinary cases handled in line with policy and labor law
• 100% compliance with labor and statutory requirements

Training & Development

• Identify organizational and individual training needs
• Coordinate internal and external training programs
• Monitor training effectiveness and employee feedback

Performance Measures:

• Minimum of two training sessions conducted per quarter
• Training feedback score ≥4 out of 5

HR Reporting & Analytics

• Prepare and submit HR reports and workforce metrics
• Provide data-driven insights to management for decision-making
• Maintain HR dashboards and compliance records

Performance Measures:

• Monthly HR reports submitted by the 5th of each month

Requirements

Qualifications, Experience & Competencies

Education & Professional Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Master’s degree or recognized HR certification (e.g., CHRP) is an advantage

Experience

• Minimum of 5 years’ experience in Human Resources
• At least 2 years in an HR management role in Kenya
• Experience in transport, equipment, or rental industries is an advantage

Knowledge & Skills

• Strong knowledge of Kenyan labor laws and employment practices
• Proficiency in HRIS, payroll systems, and Microsoft Office tools
• Experience with digital HR platforms is an advantage

Core Competencies

• Strong interpersonal and communication skills
• High level of confidentiality and ethical conduct
• Effective conflict resolution and problem-solving ability
• Organizational, leadership, and cultural sensitivity skills
• Proactive and results-oriented approach

Language

• Fluent in English and Swahili
• Additional local languages are an advantage

• Manage end-to-end recruitment for all positions across both business units
• Ensure timely sourcing, selection, and onboarding of qualified candidates
• Coordinate induction programs to support employee integration
• Implement and manage performance appraisal systems
• Support managers in setting objectives, conducting reviews, and developing staff
• Monitor performance outcomes and follow up on development plans
• Administer payroll, benefits, and incentive schemes in coordination with Finance
• Conduct regular salary bench marking to ensure market competitiveness
• Ensure accuracy and confidentiality in payroll processing
• Manage employee grievances, disciplinary cases, and conflict resolution
• Ensure compliance with Kenyan labor laws and employment practices
• Maintain accurate employee records and documentation
• Identify organizational and individual training needs
• Coordinate internal and external training programs
• Monitor training effectiveness and employee feedback
• Prepare and submit HR reports and workforce metrics
• Provide data-driven insights to management for decision-making
• Maintain HR dashboards and compliance records

• Strong knowledge of Kenyan labor laws and employment practices
• Proficiency in HRIS, payroll systems, and Microsoft Office tools
• Experience with digital HR platforms is an advantage
• Strong interpersonal and communication skills
• High level of confidentiality and ethical conduct
• Effective conflict resolution and problem-solving ability
• Organizational, leadership, and cultural sensitivity skills
• Proactive and results-oriented approach
• Fluent in English and Swahili

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• Master’s degree or recognized HR certification (e.g., CHRP) is an advantage