Job Summary

Our client in the hospitality industry is seeking a proactive and detail-oriented Human Resource Officer to support and manage day-to-day HR operations. The ideal candidate will have prior experience working in a hospitality environment and a solid understanding of HR best practices, labor laws, and employee relations.

Key Responsibilities

• Manage the full employee lifecycle including recruitment, onboarding, contract administration, and exit processes.
• Coordinate recruitment activities including job postings, shortlisting, interviews, and reference checks.
• Maintain and update employee records, HR databases, and personnel files in compliance with labor regulations.
• Oversee payroll inputs, leave management, attendance tracking, and statutory deductions in collaboration with Finance.
• Handle employee relations matters, disciplinary processes, and conflict resolution in line with company policy and labor laws.
• Ensure compliance with Kenyan labor laws and hospitality industry regulations.
• Support performance management processes including appraisals and training coordination.
• Promote a positive workplace culture aligned with the organization’s service standards.

Requirements

• Diploma or Bachelor’s Degree in Human Resource Management, Business Administration, or a related field.
• Minimum of 2 years’ HR experience, preferably within the hospitality industry.
• Strong knowledge of Kenyan labor laws and HR best practices.
• Excellent interpersonal and communication skills.
• Strong organizational and administrative skills.
• Proficiency in MS Office and HR systems.
• Ability to work independently and maintain confidentiality.

• Manage the full employee lifecycle including recruitment, onboarding, contract administration, and exit processes.
• Coordinate recruitment activities including job postings, shortlisting, interviews, and reference checks.
• Maintain and update employee records, HR databases, and personnel files in compliance with labor regulations.
• Oversee payroll inputs, leave management, attendance tracking, and statutory deductions in collaboration with Finance.
• Handle employee relations matters, disciplinary processes, and conflict resolution in line with company policy and labor laws.
• Ensure compliance with Kenyan labor laws and hospitality industry regulations.
• Support performance management processes including appraisals and training coordination.
• Promote a positive workplace culture aligned with the organization’s service standards.

• Excellent interpersonal and communication skills.
• Strong organizational and administrative skills.
• Proficiency in MS Office and HR systems.
• Ability to work independently and maintain confidentiality.

• Diploma or Bachelor’s Degree in Human Resource Management, Business Administration, or a related field.
• Minimum of 2 years’ HR experience, preferably within the hospitality industry.
• Strong knowledge of Kenyan labor laws and HR best practices.