About the Role

We are looking for a dependable and people-centered HR Assistant to support our HR Department in delivering efficient, compliant, and employee-focused services. The successful candidate will play a key role in employee relations, payroll support, compliance, reporting, and day-to-day HR operations, while upholding the values of professionalism, confidentiality, and service excellence that guide the insurance industry.

Qualifications & Experience

Diploma or Degree in Human Resource Management or related field.

CHRP certification or ongoing pursuit is an added advantage.

2 years' experience in HR, ideally in the insurance or financial services sector.

Knowledge of Kenyan labour laws and HR best practices.

Strong proficiency in MS Office and HRIS systems. Excellent written and verbal communication skills.

• Serve as a first point of contact for employee queries and escalate complex issues appropriately.
• Support the implementation of employee engagement activities, welfare programs, and HR communication.
• Assist in handling employee grievances, disciplinary processes, and documentation in line with Kenyan labour laws and company policy.
• Maintain an up-to-date log of employee concerns and resolutions to support positive workplace culture.
• Coordinate exit interviews and document employee feedback for continuous improvement.
• Collect, verify, and submit payroll inputs—new hires, exits, overtime, leave updates, statutory changes, and salary amendments.
• Maintain accurate and updated employee records to ensure error-free payroll processing.
• Support reconciliation of payroll-related reports and address payroll queries.
• Prepare HR letters, contracts, notices, and staff communication.
• Support onboarding and offboarding to guarantee a seamless employee experience.
• Update HR databases, attendance sheets, and leave management systems.
• Post vacancies, screen CVs, schedule interviews, and conduct reference checks.
• Prepare interview materials and assist in candidate communication.
• Assist in enforcing HR policies and procedures across departments.

• Strong proficiency in MS Office and HRIS systems
• Excellent written and verbal communication skills
• Knowledge of Kenyan labour laws and HR best practices

• Diploma or Degree in Human Resource Management or related field
• CHRP certification or ongoing pursuit is an added advantage