Background

This role is for Head, Fast Moving Consumer Goods (FMCG) at KCB Bank Kenya.

Responsibilities

• To develop and lead the implementation of the FMCG Sector strategy in line with overall Corporate Banking Strategy
• Deliver on Sector Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.
• Oversee the execution of client deals in line with the developed strategic client plans.
• Ensure strong cross-selling and development of ecosystem banking of existing and new products to existing and new clients.
• Develop and align detailed client marketing plans and drive the client’s pricing and ROE (including relevant drivers e.g. risk grade, industry outlook). Ensure overall client profitability.
• To conduct ongoing review of client base for potential high-risk clients.
• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
• Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
• Spearhead the implementation of client strategic plans.
• Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
• Maintain the quality of assigned portfolio within the stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
• Lead, Develop and Direct the relationship management team to deliver the department’s financial and non-financial performance targets.
• Responsible for the recruitment, development and retention of relevant skills and resources in order to meet the business needs.
• Responsible for performance management of relationship management team – Monitor and Manage the performance and development of staff within relationship management team. This includes regular one-on-one feedback sessions, coaching, conducting mid-year and final performance appraisals, as well as moderation.

Qualifications and Experience

• University Degree from a recognized institution.
• Master’s degree in finance or Business-Related Field will be an added advantage
• 8 years’ experience (in well-established organization) in Banking/Financial institutions with at least 6 years in senior management positions relevant to the FMCG sub-sectors in Corporate Banking.
• Track record of attaining targets of business growth and profitability in the financial services and banking sector.
• Have appreciation and operating knowledge of the banking industry, market, trends as well as challenges.
• Demonstrable cross-cultural, people and relationship management skills, team motivation and leadership competence.
• Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations.
• Effective communication and interpersonal skills.

• To develop and lead the implementation of the FMCG Sector strategy in line with overall Corporate Banking Strategy
• Deliver on Sector Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.
• Oversee the execution of client deals in line with the developed strategic client plans.
• Ensure strong cross-selling and development of ecosystem banking of existing and new products to existing and new clients.
• Develop and align detailed client marketing plans and drive the client’s pricing and ROE (including relevant drivers e.g. risk grade, industry outlook). Ensure overall client profitability.
• To conduct ongoing review of client base for potential high-risk clients.
• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
• Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.
• Spearhead the implementation of client strategic plans.
• Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
• Maintain the quality of assigned portfolio within the stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
• Lead, Develop and Direct the relationship management team to deliver the department’s financial and non-financial performance targets.
• Responsible for the recruitment, development and retention of relevant skills and resources in order to meet the business needs.
• Responsible for performance management of relationship management team – Monitor and Manage the performance and development of staff within relationship management team. This includes regular one-on-one feedback sessions, coaching, conducting mid-year and final performance appraisals, as well as moderation.

• Cross-cultural, people and relationship management skills
• Team motivation and leadership competence
• Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations
• Effective communication and interpersonal skills

• University Degree from a recognized institution.
• Master’s degree in finance or Business-Related Field will be an added advantage
• 8 years’ experience (in well-established organization) in Banking/Financial institutions with at least 6 years in senior management positions relevant to the FMCG sub-sectors in Corporate Banking.
• Track record of attaining targets of business growth and profitability in the financial services and banking sector.
• Have appreciation and operating knowledge of the banking industry, market, trends as well as challenges.