Vacancy title:
Hardware Support Specialist

[Type: FULL_TIME, Industry: Finance, Category: Computer & IT]

Jobs at:
KCB Bank Kenya

Deadline of this Job:
Friday, October 17 2025

Duty Station:
Nairobi | Nairobi | Kenya

Summary
Date Posted: Monday, October 6 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Key Responsibilities

• To perform deployments of new hardware in adherence to the Bank’s standards and best practice. 
• Determine and enforce end user hardware specifications and configuration standards
• Receive faulty hardware from the end users, diagnose, repair and/or escalate to the vendor for repair as necessary.
• Research, testing and implementation of new hardware technology and  related software as needed to enhance performance of existing equipment
• Reconcile bank’s hardware to ensure that it tallies with records held in the bank’s books.
• Ensure that the bank’s data is eradicated from hardware components that are due for disposal.
• Participate in Business Continuity Processes as per bank set guidelines and standards

The Person

For the above position, the successful applicant should have the following: 

• Bachelor's degree in IT or related sciences. 
• Professional qualification/certification in project management is an added advantage
• Professional qualification/certification in MCSE, CompTIA A+. 
• 2 years’ work experience in the same or related role, with at least: -
• 2 years’ experience/Knowledge of end user hardware and related peripherals. 
• 1-year experience or knowledge of mass deployment and support solutions (cloning, SCCM, patch management)
• 2 years’ experience or knowledge in Operating systems (windows, Unix)
• 1-year experience in Network Services and protocols
• 1-year experience in Internetworking Technology. 
• 1-year experience in Active Directory Domain Services
• 1-year experience in Messaging and Collaboration is desired. 
• 1-year experience in Database management systems is desired. 

Work Hours: 8

Experience in Months: 24

Level of Education: bachelor degree

Job application procedure

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