AAR hospital is a 140-bed Level 5 private referral hospital that boasts a symphony of healing spaces that rejuvenates the soul, Nestled adjacent to the lush green canopy of Karura Forest along Kiambu Road. The Outpatient Department deliberately separated from the Emergency Unit welcomes you the ambience and beauty synonymous with AAR Hospital.

Job Purpose:

Responsible for ensuring smooth flow of patient journey from admission to discharge.

Duties and Responsibilities

• Liaise with both Local and International Insurance Companies to issue letters of guarantee for their clients.
• Liaise with companies who have direct accounts with the Hospital.
• Admitting, discharging and transferring both cash paying and credit patients.
• Ensuring all admissions are done correctly by properly coding to the relevant company.
• Make arrangements for transfer of patients with financial problems.
• Monitoring of inpatient bills and advising insurance/other corporates when limits are reached.
• Ensure all patients files are kept safely
• Ensure that doctors bills are attached to the relevant patients files
• Produce admissions and discharges report.
• Ensure claim forms and preauthorization letters have been attached to the relevant files in the wards.
• Follow up on doctors and patients to ensure they have filled and signed the claim forms and preauthorization forms.
• Ensure doctors and patients have all the relevant SHA forms and that they have filled and signed them properly.

Qualifications

Education

• Bachelor’s degree in a business-related field
• Professional minimum qualifications, Such as CPA foundation level(part one), ACCA II,CCP II
• Computer literate.

Job Experience

• Minimum 2-year work experience in service industry.

Key Competencies – Skills/ Knowledge/ Aptitude

• Excellent Communication skills
• Exceptional customer service.
• Self-motivated and ability to work under pressure.
• Produce quality work, with accuracy and efficiency.

• Liaise with both Local and International Insurance Companies to issue letters of guarantee for their clients.
• Liaise with companies who have direct accounts with the Hospital.
• Admitting, discharging and transferring both cash paying and credit patients.
• Ensuring all admissions are done correctly by properly coding to the relevant company.
• Make arrangements for transfer of patients with financial problems.
• Monitoring of inpatient bills and advising insurance/other corporates when limits are reached.
• Ensure all patients files are kept safely
• Ensure that doctors bills are attached to the relevant patients files
• Produce admissions and discharges report.
• Ensure claim forms and preauthorization letters have been attached to the relevant files in the wards.
• Follow up on doctors and patients to ensure they have filled and signed the claim forms and preauthorization forms.
• Ensure doctors and patients have all the relevant SHA forms and that they have filled and signed them properly.

• Excellent Communication skills
• Exceptional customer service.
• Self-motivated and ability to work under pressure.
• Produce quality work, with accuracy and efficiency.

• Bachelor’s degree in a business-related field
• Professional minimum qualifications, Such as CPA foundation level(part one), ACCA II,CCP II
• Computer literate.