Peoplelink Consultants Ltd is a consultancy services company incorporated under the laws of Kenya.

Responsibilities or duties

• Install, maintain, and service electronic security systems, including CCTV, Access Control, Barriers, Bollards, Electric Fences, PAVA, BMS, IPBAX, Intercom Gates, and Fire Alarm Systems. Respond promptly to client support calls, troubleshoot technical issues, and resolve system or application faults within set timelines.
• Complete job cards for all completed assignments, documenting work done and reporting upgrade requirements to supervisors and clients.
• Educate and train clients on the proper operation of their installed security systems.
• Handle technical complaints professionally, escalate complex issues to management, and maintain the security and cleanliness of client premises during service.

Qualifications or requirements 

• Diploma or Degree in a relevant technical field with proven technician experience.
• Strong working knowledge of security-driven technology solutions, general maintenance processes, and technical tools.
• Excellent written and verbal communication skills, with the ability to work independently under minimal supervision.

Experience needed

Minimum of 3 years of hands-on experience in the electronics field.

Advanced knowledge of Fire Alarm and BMS system installation, programming, and maintenance is a strong advantage.

• Install, maintain, and service electronic security systems, including CCTV, Access Control, Barriers, Bollards, Electric Fences, PAVA, BMS, IPBAX, Intercom Gates, and Fire Alarm Systems.
• Respond promptly to client support calls, troubleshoot technical issues, and resolve system or application faults within set timelines.
• Complete job cards for all completed assignments, documenting work done and reporting upgrade requirements to supervisors and clients.
• Educate and train clients on the proper operation of their installed security systems.
• Handle technical complaints professionally, escalate complex issues to management, and maintain the security and cleanliness of client premises during service.

• Strong working knowledge of security-driven technology solutions
• General maintenance processes
• Technical tools
• Fire Alarm and BMS system installation, programming, and maintenance (advantage)
• Excellent written and verbal communication skills
• Ability to work independently under minimal supervision

• Diploma or Degree in a relevant technical field
• Proven technician experience