Background

Ampersand is Africas first and leading integrated electric motorcycle and transport energy solution. We offer East Africa's five million taxi motorcyclists a commercial electric motorcycle that is cheaper from day one, provides better overall user experience and requires minimal customer behaviour change. Using technology adapted for the local market ...

Role Overview

The Facilities and Infrastructure Manager is responsible for the deployment, reliability, and compliance of the battery swap station network. This role oversees the full infrastructure lifecycle from site feasibility and electrical design to installation, maintenance, and uptime optimization ensuring safe, compliant, and highly available charging infrastructure that supports continuous operations.

Key responsibilities

Infrastructure Deployment & Project Execution

• Site Feasibility & Surveying: Identify and assess commercially viable sites, evaluating power availability, load capacity, and civil requirements
• Electrical Design & Planning: Develop electrical schematics for swap stations, including load calculations, protection systems, and battery rack layouts.
• Project & Contractor Management: Lead third-party contractors for civil and electrical works, ensuring delivery meets company standards, timelines, and safety requirements.
• Utility & Regulatory Liaison: Act as the primary technical interface with KPLC and other relevant authorities to support approvals, connections, and issue resolution.

Maintenance & Operational Excellence

• Uptime & Reliability Management: Drive high charger availability through effective reactive maintenance using the Facilities Issue Desk and defined SLAs.
• Preventive Maintenance: Design, implement, and enforce a program to proactively identify risks such as overheating, cable degradation, or socket fatigue.
• Facilities Standards & Repairs: Ensure all swap station facilities are maintained to company standards, with timely identification, coordination, and closure of all facility and infrastructure repairs.
• Safety & Compliance: Serve as Engineer-in-Charge, signing off on all installations and modifications in full compliance with Kenyan electrical codes and Health, Safety, and Environment (HSE) standards.

Team Leadership

• Team Management: Plan and prioritize work for a team of Technicians and a Junior Engineer, balancing new installations with urgent operational issues.
• Capability Building: Deliver regular toolbox talks, on-the-job coaching, and structured training to continuously improve technical standards and safety practices.
• Inventory & Asset Control: Oversee electrical inventory and critical spares, ensuring accurate stock availability.

Minimum requirements:

• Bachelor’s degree in Electrical Engineering
• Registered with the Engineers Board of Kenya (EBK)
• EPRA License (minimum Class C1; Class A1 or B preferred).
• Minimum of 5 years’ experience in electrical project delivery and maintenance
• Experience in power distribution, industrial facilities, EV charging, or similar infrastructure
• Proven experience navigating KPLC processes within the Nairobi grid context
• Strong understanding of power quality issues, including surges and brownouts
• Proficient in MS Office (planning, reporting, and documentation)
• Highly organized, detail-oriented, and able to manage multiple priorities simultaneously.
• Resilient and solution-oriented in complex operating environments
• Strong people leadership skills with the ability to lead technicians effectively
• Clear communicator with senior leadership and external stakeholders

• Site Feasibility & Surveying: Identify and assess commercially viable sites, evaluating power availability, load capacity, and civil requirements
• Electrical Design & Planning: Develop electrical schematics for swap stations, including load calculations, protection systems, and battery rack layouts.
• Project & Contractor Management: Lead third-party contractors for civil and electrical works, ensuring delivery meets company standards, timelines, and safety requirements.
• Utility & Regulatory Liaison: Act as the primary technical interface with KPLC and other relevant authorities to support approvals, connections, and issue resolution.
• Uptime & Reliability Management: Drive high charger availability through effective reactive maintenance using the Facilities Issue Desk and defined SLAs.
• Preventive Maintenance: Design, implement, and enforce a program to proactively identify risks such as overheating, cable degradation, or socket fatigue.
• Facilities Standards & Repairs: Ensure all swap station facilities are maintained to company standards, with timely identification, coordination, and closure of all facility and infrastructure repairs.
• Safety & Compliance: Serve as Engineer-in-Charge, signing off on all installations and modifications in full compliance with Kenyan electrical codes and Health, Safety, and Environment (HSE) standards.
• Team Management: Plan and prioritize work for a team of Technicians and a Junior Engineer, balancing new installations with urgent operational issues.
• Capability Building: Deliver regular toolbox talks, on-the-job coaching, and structured training to continuously improve technical standards and safety practices.
• Inventory & Asset Control: Oversee electrical inventory and critical spares, ensuring accurate stock availability.

• Proficient in MS Office (planning, reporting, and documentation)
• Strong understanding of power quality issues, including surges and brownouts
• Proven experience navigating KPLC processes within the Nairobi grid context
• Strong people leadership skills with the ability to lead technicians effectively
• Clear communicator with senior leadership and external stakeholders

• Bachelor’s degree in Electrical Engineering
• Registered with the Engineers Board of Kenya (EBK)
• EPRA License (minimum Class C1; Class A1 or B preferred).