Job Summary

We are seeking a highly skilled Customs Clearance & Import/Export Officer with strong experience in EAC customs procedures to manage end-to-end customs clearance operations across Kenya, Uganda, Tanzania, Burundi, South Sudan, and other EAC countries. The role requires in-depth knowledge of EAC customs regulations, KRA systems, transit cargo handling, and excellent coordination with multiple stakeholders to ensure compliant and timely cargo movement.

Key Responsibilities

Customs Clearance & Compliance

• Handle customs clearance operations for imports and exports within Kenya and across EAC member states.
• Prepare, review, and submit customs declarations including EX1, EXIT/MOVEMENT C2, and other related documentation.
• Ensure full compliance with EAC Customs Management Act, KRA regulations, and customs policies.
• Coordinate with Customs Authorities, Port Authorities, Border Agencies, and Transporters to facilitate smooth cargo clearance and movement.

Import & Export Operations

• Manage clearance of goods through ports, borders, inland container depots (ICDs), and border posts.
• Monitor and manage transit cargo movements across EAC corridors.
• Track shipment status, proactively address clearance delays, and resolve customs-related issues.
• Liaise with clearing agents, transporters, and internal teams to ensure timely delivery of goods.

Documentation & Reporting

• Prepare, verify, and maintain accurate import/export and customs documentation.
• Handle KRA system entries, approvals, amendments, and follow-ups.
• Maintain proper records for audits, compliance reviews, and internal reporting.
• Compile and submit regular reports on clearance activities, delays, and performance metrics.

Coordination & Internal Support

• Support internal departments with import/export planning, costing, and clearance solutions.
• Assist in evaluating and implementing customs clearance solutions for new projects and trade lanes.
• Coordinate with suppliers and overseas partners on export documentation and compliance requirements.

Key Performance Areas (KPAs)

• Timely and compliant customs clearance
• Accuracy of customs documentation and declarations
• Reduction of clearance delays, penalties, and demurrage
• Compliance with EAC and KRA regulations

Qualifications & Experience

Education

• Bachelor’s degree or equivalent qualification (preferred)

Experience

• Minimum 3–5 years’ experience in EAC customs clearance and import/export operations
• Proven experience handling EAC transit cargo and cross-border customs procedures

Knowledge & Skills

• Strong knowledge of EAC customs laws, HS codes, tariffs, KRA systems, and clearance procedures
• Hands-on experience with import and export clearance processes
• Familiarity with customs documentation and electronic clearance systems
• Strong coordination, communication, and problem-solving skills
• Experience with OA / Office Automation systems is an added advantage

• Handle customs clearance operations for imports and exports within Kenya and across EAC member states.
• Prepare, review, and submit customs declarations including EX1, EXIT/MOVEMENT C2, and other related documentation.
• Ensure full compliance with EAC Customs Management Act, KRA regulations, and customs policies.
• Coordinate with Customs Authorities, Port Authorities, Border Agencies, and Transporters to facilitate smooth cargo clearance and movement.
• Manage clearance of goods through ports, borders, inland container depots (ICDs), and border posts.
• Monitor and manage transit cargo movements across EAC corridors.
• Track shipment status, proactively address clearance delays, and resolve customs-related issues.
• Liaise with clearing agents, transporters, and internal teams to ensure timely delivery of goods.
• Prepare, verify, and maintain accurate import/export and customs documentation.
• Handle KRA system entries, approvals, amendments, and follow-ups.
• Maintain proper records for audits, compliance reviews, and internal reporting.
• Compile and submit regular reports on clearance activities, delays, and performance metrics.
• Support internal departments with import/export planning, costing, and clearance solutions.
• Assist in evaluating and implementing customs clearance solutions for new projects and trade lanes.
• Coordinate with suppliers and overseas partners on export documentation and compliance requirements.

• Strong knowledge of EAC customs laws, HS codes, tariffs, KRA systems, and clearance procedures
• Hands-on experience with import and export clearance processes
• Familiarity with customs documentation and electronic clearance systems
• Strong coordination, communication, and problem-solving skills
• Experience with OA / Office Automation systems is an added advantage

• Bachelor’s degree or equivalent qualification (preferred)
• Minimum 3–5 years’ experience in EAC customs clearance and import/export operations
• Proven experience handling EAC transit cargo and cross-border customs procedures