At Beiersdorf, we could tell you quite a bit about our work environment, but it would probably be best for you to experience it yourself and see how it feels to make a personal contribution toward the success of such well-known brands as NIVEA, Eucerin, Labello, 8x4 and Hansaplast

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E-commerce S&CM Manager CEWA

Job Type

Full Time

Qualification

BA/BSc/HND

Experience

3 years

Location

Nairobi

Job Field

Marketing and Communication

Your Tasks

Enabling the e-commerce sales teams to achieve their objectives and optimize the visibility and traffic to our brands across online landscape.

Defining the local standards for perfect store on-line, and ensuring optimal e-retail content is deployed on time, working with local brand teams and the global e-commerce team.

The individual also owns the translation of national brand plans into e-commerce tailored concept sells to enable sales managers to secure strong support plans for our brands with e-retailers.

Owns retailer.com media planning and activation, as well as any e-com specific promotion and pack development, working collaboratively with local brand, media, in-house agency and product supply.

Define the local e-retail content requirements and ensures optimal content is deployed to sales on-time.

Define local perfect store online standards and deploy across e-commerce sales teams.

Track on-line sales fundamentals

Translate national brand plans into e-commerce tailored conceptual sells.

Own retailer.com media planning and activation, ensuring optimal ROI of investments.

Own the relationship and direction of our (in-house) digital agency for development of retailer.com campaigns.

Develop e-commerce specific promotions and packs to accelerate our e-commerce growth.

Articulate the key needs of e-commerce in terms of 4P`s back to the broader business unit organization

Serve as the primary liaison between the local brand teams and the local e-commerce sales team

Own local reporting of e-commerce results and KPI`s

Develop and coordinate all merchandise selection for our eCom accounts (pure player & multichannel)

Drive to maximize sales and margin while creating a consistent online brand experience.

Conceptualize, design and implement relevant campaigns across select e-commerce portals to drive visibility and business

Develop A+ contents, SEO based Product description pages, Brand/ Theme Stores and visibility banners

Implement best in class (incl. full product Detail Page (PDP) management) to maximize product performancesuch as conversion, average order size and brand positioning

Analyze and optimize product placement on the retailer webshop

Analyze and optimize product placement on the retailer webshop to ensure “perfect store online/shop-in-shop”

Identify unique, under developed, emerging or new, products or categories, based on statistical analysis,competitive landscape, customer feedback and web analytics

Generate and drive online shopper customer behavior understanding to optimize purchase and productinteraction paths

Design and increase the impact of the online marketing investment through continuous improvement bymeasuring, analyzing and interpreting campaign results and utilizing this information to improve return oninvestment for future campaigns.

Identify merchandise assortment voids/opportunities specific to the online business

Play a critical role in the development of an exclusive online assortment

Manage creative execution of all digital promotional media (incl. agency selection, strategic brief, KPI’s)

Develop Promotional strategy for e-commerce channel by understanding the model as well competitive andbusiness trends

Your Profile

Education

BComm Degree /Marketing or equivalent;

Experience

Min 3+ years of experience in an Shopper Customer, preferably in the Health & beauty (FMCG) industry

Online merchandising experience using advanced inventory control and merchandising applications isstrongly preferred

Strategic thinking: Very good analytical skills, able to tackle complex situations with the ability to translateanalytic data into strategic ideas and concrete actions.

Driving results: Able to influence others, with strong negotiation skills to resolve issues/conflicts in a “win-win”manner

Collaboration: High focus on achieving exceptional results through strong cross-functional teams, internallyand externally at all levels

Strong working knowledge of eCom best practices, digital marketing trends, brand websites, eMail, CRM andweb analytics

Excellent presentation and communication skill

• Enabling the e-commerce sales teams to achieve their objectives and optimize the visibility and traffic to our brands across online landscape.
• Defining the local standards for perfect store on-line, and ensuring optimal e-retail content is deployed on time, working with local brand teams and the global e-commerce team.
• The individual also owns the translation of national brand plans into e-commerce tailored concept sells to enable sales managers to secure strong support plans for our brands with e-retailers.
• Owns retailer.com media planning and activation, as well as any e-com specific promotion and pack development, working collaboratively with local brand, media, in-house agency and product supply.
• Define the local e-retail content requirements and ensures optimal content is deployed to sales on-time.
• Define local perfect store online standards and deploy across e-commerce sales teams.
• Track on-line sales fundamentals
• Translate national brand plans into e-commerce tailored conceptual sells.
• Own retailer.com media planning and activation, ensuring optimal ROI of investments.
• Own the relationship and direction of our (in-house) digital agency for development of retailer.com campaigns.
• Develop e-commerce specific promotions and packs to accelerate our e-commerce growth.
• Articulate the key needs of e-commerce in terms of 4P`s back to the broader business unit organization
• Serve as the primary liaison between the local brand teams and the local e-commerce sales team
• Own local reporting of e-commerce results and KPI`s
• Develop and coordinate all merchandise selection for our eCom accounts (pure player & multichannel)
• Drive to maximize sales and margin while creating a consistent online brand experience.
• Conceptualize, design and implement relevant campaigns across select e-commerce portals to drive visibility and business
• Develop A+ contents, SEO based Product description pages, Brand/ Theme Stores and visibility banners
• Implement best in class (incl. full product Detail Page (PDP) management) to maximize product performancesuch as conversion, average order size and brand positioning
• Analyze and optimize product placement on the retailer webshop
• Analyze and optimize product placement on the retailer webshop to ensure “perfect store online/shop-in-shop”
• Identify unique, under developed, emerging or new, products or categories, based on statistical analysis,competitive landscape, customer feedback and web analytics
• Generate and drive online shopper customer behavior understanding to optimize purchase and productinteraction paths
• Design and increase the impact of the online marketing investment through continuous improvement bymeasuring, analyzing and interpreting campaign results and utilizing this information to improve return oninvestment for future campaigns.
• Identify merchandise assortment voids/opportunities specific to the online business
• Play a critical role in the development of an exclusive online assortment
• Manage creative execution of all digital promotional media (incl. agency selection, strategic brief, KPI’s)
• Develop Promotional strategy for e-commerce channel by understanding the model as well competitive andbusiness trends

• Strategic thinking
• Analytical skills
• Negotiation skills
• Cross-functional team collaboration
• eCom best practices
• Digital marketing trends
• Brand websites
• eMail marketing
• CRM
• Web analytics
• Presentation skills
• Communication skills

• BComm Degree /Marketing or equivalent
• Min 3+ years of experience in an Shopper Customer, preferably in the Health & beauty (FMCG) industry
• Online merchandising experience using advanced inventory control and merchandising applications is strongly preferred