Background

Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a Dispatcher (Transportation) to support a unique US Navy program based on the island of Diego Garcia. The Dispatcher will provide efficient and timely dispatching services for transportation vehicles and equipment while ensuring proper documentation, inspections, and compliance with established guidelines.

Job Responsibilities:

• Provide efficient dispatching services for transportation vehicles and equipment to ensure timely vehicle dispatch in compliance with all requirements.
• Ensure all B-Pool, C-Pool, and rental vehicles are used exclusively by U.S. Government personnel.
• Coordinate and dispatch vehicles and personnel for scheduled and unscheduled trips, ensuring services are provided within 15 minutes during normal working hours and within two hours after normal working hours.
• Perform vehicle and equipment inspection procedures at check-out and return, focusing on the condition of the vehicle or equipment; note any discrepancies on relevant documentation.
• Ensure proper completion and maintenance of all required forms, including NAVFAC Form 11260/4, NAVFAC Form 9-11240/13, or the Operator’s Daily Checklist (ODCL), as applicable.
• Maintain accurate records of all dispatched vehicles and equipment, including usage logs, mileage records, and maintenance requirements.
• Communicate effectively with transportation operators, ensuring clarity on scheduled trips, vehicle assignments, and any special instructions.
• Provide excellent customer service to U.S. Government personnel, addressing questions and resolving scheduling or transportation-related concerns promptly.
• Monitor vehicle and equipment availability to ensure optimal utilization across the transportation fleet.
• Identify and report any unresolved vehicle discrepancies or maintenance needs to the appropriate personnel for repair or resolution.
• Assist in implementing and enforcing transportation policies to ensure service standard compliance and efficient operations.

Minimum Requirements:

• 1-3 years of relevant experience in dispatching, transportation coordination, or logistics services.
• High school diploma or equivalent.
• Knowledge of transportation and vehicle dispatch systems and processes.
• Strong organizational and problem-solving skills to ensure efficient allocation of vehicles and timely completion of assignments.
• Basic knowledge of vehicle inspection procedures and equipment maintenance requirements.
• Proficiency in completing and maintaining accurate records, including dispatch logs, inspection sheets, and mileage forms.
• Excellent communication skills, with fluency in written and spoken English, to work closely with operators, contractors, and government personnel.
• Ability to work independently in a fast-paced and time-sensitive environment with minimal supervision.
• Must be in possession of a valid passport and be able to travel internationally.
• Passport should be valid for a minimum of one (1) year or more at the time of hiring.
• Ability to successfully pass contract medical requirements and maintain requirements for the duration of deployment.
• Must be able to obtain and maintain facility credentials/authorization.

Preferred Qualifications:

• Prior experience in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce is preferred.
• Valid country driver’s license and passport.
• Country visa (as required in line with the U.S. Department of State Foreign Clearance Guide).
• Familiarity with NAVFAC Form 11260/4, NAVFAC Form 9-11240/13, and other DoD or government forms for vehicle operations and inspections.
• Experience in government or military transportation services, particularly with vehicle dispatch and fleet management.
• Proficient in digital dispatching systems and software for tracking vehicle assignments and operator data.
• Strong understanding of DoD transportation policies and procedures.

OTHER RESPONSIBILITIES

Safety: Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.

Quality: Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand their Quality Management and Customer Satisfaction responsibilities.

Procedure Compliance: Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.

• Provide efficient dispatching services for transportation vehicles and equipment to ensure timely vehicle dispatch in compliance with all requirements.
• Ensure all B-Pool, C-Pool, and rental vehicles are used exclusively by U.S. Government personnel.
• Coordinate and dispatch vehicles and personnel for scheduled and unscheduled trips, ensuring services are provided within 15 minutes during normal working hours and within two hours after normal working hours.
• Perform vehicle and equipment inspection procedures at check-out and return, focusing on the condition of the vehicle or equipment; note any discrepancies on relevant documentation.
• Ensure proper completion and maintenance of all required forms, including NAVFAC Form 11260/4, NAVFAC Form 9-11240/13, or the Operator’s Daily Checklist (ODCL), as applicable.
• Maintain accurate records of all dispatched vehicles and equipment, including usage logs, mileage records, and maintenance requirements.
• Communicate effectively with transportation operators, ensuring clarity on scheduled trips, vehicle assignments, and any special instructions.
• Provide excellent customer service to U.S. Government personnel, addressing questions and resolving scheduling or transportation-related concerns promptly.
• Monitor vehicle and equipment availability to ensure optimal utilization across the transportation fleet.
• Identify and report any unresolved vehicle discrepancies or maintenance needs to the appropriate personnel for repair or resolution.
• Assist in implementing and enforcing transportation policies to ensure service standard compliance and efficient operations.

• Knowledge of transportation and vehicle dispatch systems and processes.
• Strong organizational and problem-solving skills.
• Basic knowledge of vehicle inspection procedures and equipment maintenance requirements.
• Proficiency in completing and maintaining accurate records.
• Excellent communication skills, with fluency in written and spoken English.
• Ability to work independently in a fast-paced and time-sensitive environment with minimal supervision.

• 1-3 years of relevant experience in dispatching, transportation coordination, or logistics services.
• High school diploma or equivalent.
• Must be in possession of a valid passport and be able to travel internationally.
• Passport should be valid for a minimum of one (1) year or more at the time of hiring.
• Ability to successfully pass contract medical requirements and maintain requirements for the duration of deployment.
• Must be able to obtain and maintain facility credentials/authorization.
• Prior experience in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce is preferred.
• Valid country driver’s license and passport.
• Country visa (as required in line with the U.S. Department of State Foreign Clearance Guide).
• Familiarity with NAVFAC Form 11260/4, NAVFAC Form 9-11240/13, and other DoD or government forms for vehicle operations and inspections.
• Experience in government or military transportation services, particularly with vehicle dispatch and fleet management.
• Proficient in digital dispatching systems and software for tracking vehicle assignments and operator data.
• Strong understanding of DoD transportation policies and procedures.