Housing Finance Company of Kenya was incorporated as the premier mortgage Finance Institution in Kenya licensed under the Banking Act with the CDC and the GoK owning 60% and 40% respectively.

Housing Finance started operations with the main objective of implementing the government’s policy of promoting thrift and home ownership by lending ...

Principle Accountabilities

Responsibilities

• Present, promote and sell products to existing and prospective customers
• Establish, develop, and maintain positive business and customer relationships
• Reach out to customer leads through cold calling and continuously improve through feedback.
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Deliver the agreed-upon sales targets and outcomes within agreed timelines.
• Coordinate sales efforts/activations with team members and other departments
• Analyse the territory/market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities and potential for new products and services.
• Keep abreast of best practices and promotional trends.
• Any other duties as may be assigned from time to time.

Requirements

• Proven work experience as a sales representative
• Excellent knowledge of MS office
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, communication and negotiation skills
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback

Key Competencies and Skills

SKILLS AND ATTRIBUTES

• Excellent communication and interpersonal skills.
• Excellent planning and organization skills.
• Ability to work under pressure.
• Excellent problem solving and decision-making skills.
• Knowledgeable with industry’s rules and regulations.
• Results driven and customer focused.
• Basic understanding of the insurance industry and products.

Minimum Qualifications, Knowledge and Experience

EXPECTED MINIMUM QUALIFICATION

Education:

• Business/Insurance related Degree.

Professional:

• Certificate of proficiency in Insurance (COP).

EXPERIENCE:

• 1 year’s sales experience.

• Present, promote and sell products to existing and prospective customers
• Establish, develop, and maintain positive business and customer relationships
• Reach out to customer leads through cold calling and continuously improve through feedback.
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Deliver the agreed-upon sales targets and outcomes within agreed timelines.
• Coordinate sales efforts/activations with team members and other departments
• Analyse the territory/market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities and potential for new products and services.
• Keep abreast of best practices and promotional trends.
• Any other duties as may be assigned from time to time.

• Excellent selling, communication and negotiation skills
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience needs
• Relationship management skills and openness to feedback
• Excellent communication and interpersonal skills.
• Excellent planning and organization skills.
• Ability to work under pressure.
• Excellent problem solving and decision-making skills.

• Proven work experience as a sales representative
• Excellent knowledge of MS office
• Highly motivated and target driven with a proven track record in sales
• Knowledgeable with industry’s rules and regulations.
• Results driven and customer focused.
• Basic understanding of the insurance industry and products.
• Business/Insurance related Degree.
• Certificate of proficiency in Insurance (COP).
• 1 year’s sales experience.