Background

Are you a personable, confident, and service-oriented professional with a passion for delivering exceptional customer experience? We are looking for a Customer Service Representative to join our dynamic team.

Key Requirements

• Minimum 2 years’ experience in a call center or customer service role
• Excellent communication and interpersonal skills
• Strong phone etiquette and problem-solving abilities
• Ability to handle customer queries with empathy and professionalism
• Computer literate and able to work in a fast-paced environment

Key Responsibilities

• Managing inbound and outbound customer calls
• Resolving customer inquiries promptly and accurately
• Updating and maintaining customer records
• Providing product information and support
• Ensuring high levels of customer satisfaction

• Managing inbound and outbound customer calls
• Resolving customer inquiries promptly and accurately
• Updating and maintaining customer records
• Providing product information and support
• Ensuring high levels of customer satisfaction

• Excellent communication and interpersonal skills
• Strong phone etiquette and problem-solving abilities
• Ability to handle customer queries with empathy and professionalism
• Computer literate and able to work in a fast-paced environment

• Minimum 2 years’ experience in a call center or customer service role