Background information about the job or company (e.g., role context, company overview)

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air, and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries, through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Reporting to the Regional Operations Director Africa and with a functional reporting to Group Operations Direction (‘DirOps’), you are responsible for overseeing port operations for the scope of countries under your Sub-Region Office’s influence.

Based in Nairobi, Kenya, your position leads you to perform regular on-site missions, auditing operations teams in Agencies and Terminals where Group vessels are operated, to seek process improvement, business development, OPEX control and growth opportunities.

Responsibilities or duties

• Perform regular on-site missions, auditing Terminals and Agencies operations and proposing action plans for Lines and Agencies to improve local Operations efficiency.
• Monitor and report process gaps, implement new processes where necessary.
• Monitor and report evolution of main Operations KPI’s, following DirOps guidelines.
• Monitor Local OPEX evolution and cost reduction plans, in coordination with Regional Cost Control.
• Control SLA terms application, in coordination with HO Procurement and Regional Cost Control.
• Collaborate with Africa Lines teams in delivering contingency plans when necessary.
• Collaborate with local agents and Africa lines teams for identifying new business opportunities.
• Collaborate with different stakeholders (terminal operators, local authorities, local agent,…) to ensure Group interest are well served and protected.
• Collaborate with HO Equipment Control and Regional Logistics team to fluidify empty evacuations.
• Collaborate with HO Intermodal and local CCIS entities to optimize Group assets footprint.
• Support Group tools’ deployment and training within Agency Operations teams, in coordination with Ops Unification team.
• Develop the Operations Community within your scope of Agencies, under DirOps guidance.
• Collaborate with Regional HR for identifying and promoting the High Potential talent within the Operations community.

Qualifications or requirements (e.g., education, skills)

• Senior Ship Manager / Line Operations Manager / Port Operations Manager
• Strong communicational skills, ability to synthesize topics
• Able to represent Group interests around Port Authorities and local decision-makers
• Able to lead working groups and exchange knowledge with local teams
• Team Player and team Leader
• Fluent in both French and English a must

Experience needed

• Minimum 3 years in Line Operations or Agency Port Operations
• Previous experience in Agency or Terminal a strong plus
• Previous experience in Procurement a plus
• Merchant Marine Officer a plus

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Are you bold, imaginative and ready to take the initiative with integrity? For more than 40 years, we’ve been linking people, countries and professions to offer our customers an exceptional service, and now we’re pushing the boundaries to create the transport experience of tomorrow. Nurture your talent, become a leader at CMA CGM.

• Perform regular on-site missions, auditing Terminals and Agencies operations and proposing action plans for Lines and Agencies to improve local Operations efficiency.
• Monitor and report process gaps, implement new processes where necessary.
• Monitor and report evolution of main Operations KPI’s, following DirOps guidelines.
• Monitor Local OPEX evolution and cost reduction plans, in coordination with Regional Cost Control.
• Control SLA terms application, in coordination with HO Procurement and Regional Cost Control.
• Collaborate with Africa Lines teams in delivering contingency plans when necessary.
• Collaborate with local agents and Africa lines teams for identifying new business opportunities.
• Collaborate with different stakeholders (terminal operators, local authorities, local agent,…) to ensure Group interest are well served and protected.
• Collaborate with HO Equipment Control and Regional Logistics team to fluidify empty evacuations.
• Collaborate with HO Intermodal and local CCIS entities to optimize Group assets footprint.
• Support Group tools’ deployment and training within Agency Operations teams, in coordination with Ops Unification team.
• Develop the Operations Community within your scope of Agencies, under DirOps guidance.
• Collaborate with Regional HR for identifying and promoting the High Potential talent within the Operations community.

• Strong communicational skills, ability to synthesize topics
• Able to represent Group interests around Port Authorities and local decision-makers
• Able to lead working groups and exchange knowledge with local teams
• Team Player and team Leader
• Fluent in both French and English

• Senior Ship Manager / Line Operations Manager / Port Operations Manager
• Minimum 3 years in Line Operations or Agency Port Operations
• Previous experience in Agency or Terminal a strong plus
• Previous experience in Procurement a plus
• Merchant Marine Officer a plus