The Luke Hotel is a luxury hotel in Nairobi and the gracious host to prominent world leaders, renowned authors, and international celebrities. The Luke Hotel retains much of its historical charm while at the same time offering all the luxuries and amenities of a five-star hotel. Today, The Luke Hotel heritage character is preserved whilst offering modern hotel services and amenities to create Nairobi's best hotel experience. If you crave to enjoy the luxurious amenities provided by the best hotel in Kenya or taste world-class cuisines, then booking an accommodation here lets you achieve it.

Qualification and Requirements

• Academic Qualifications - O level with mean of C stand
• Professional Qualifications – At least an advanced certificate in Food and Beverage Operations from a recognized hospitality training institution
• Diploma / Degree a definite advantage
• Experience – 5 years experience in a similar position or manager at a busy high end club
• Leadership - A natural and strong leader, team management and interpersonal skills
• Financial and Business Acumen - Good financial management insights and budgeting skills.- drive and urge for profitability mentality
• Knowledge – Thorough knowledge of club setting and operations - deep comprehension of the Food and Drinks management and operations aspect and night life in general
• Technical Knowledge – Well versed in all matters of food and beverage sales and service and particularly aspects of Techniques in Service Supervision and controls of both food and drinks
• Flexibility - ability to adapt to flexible working hours - long, evenings, weekends and public holidays
• Computer literacy - conversant with working with a POS and materials control systems

Key Duties and Responsibilities

• Operational Management - overseeing daily operations, including setting up, monitoring and closing down the club
• Management of cash flows and daily financial reports
• Develop strategies for marketing to drive revenue and club growth
• Staff Supervision - staff scheduling, monitoring performance ensuring smooth seamless efficient and professional service delivery. Staff recruitment, training and motivation
• Guest Experience - handling of our esteemed VIP guests and ensuring high quality experience
• Guest Complaints - handle promptly and professionally all guest issues to logical conclusion
• Inventory Management-monitor inventory levels and stock controls for food and drinks - initiate procurement requests
• Coordination - facilitate coordination across all departments - including promotions, security, service, production and entertainment to enhance customer experience
• Ensure compliance of healthy, safety and licensing regulations
• Maintain cleanliness, ambience, overall set up and standards of the club

• Overseeing daily operations, including setting up, monitoring and closing down the club
• Management of cash flows and daily financial reports
• Develop strategies for marketing to drive revenue and club growth
• Staff scheduling, monitoring performance ensuring smooth seamless efficient and professional service delivery. Staff recruitment, training and motivation
• Handling of our esteemed VIP guests and ensuring high quality experience
• Handle promptly and professionally all guest issues to logical conclusion
• Monitor inventory levels and stock controls for food and drinks - initiate procurement requests
• Facilitate coordination across all departments - including promotions, security, service, production and entertainment to enhance customer experience
• Ensure compliance of healthy, safety and licensing regulations
• Maintain cleanliness, ambience, overall set up and standards of the club

• Leadership
• Team management
• Interpersonal skills
• Financial management
• Budgeting skills
• Knowledge of club operations
• Food and Drinks management
• Nightlife knowledge
• Food and beverage sales and service
• Service supervision techniques
• Control of food and drinks
• Flexibility
• Computer literacy
• POS systems
• Materials control systems

• O level with mean of C stand
• At least an advanced certificate in Food and Beverage Operations from a recognized hospitality training institution
• Diploma / Degree a definate advantage