China Desk Relationship Manager(Mandarin Speaking) job at Choice Microfinance Bank
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China Desk Relationship Manager(Mandarin Speaking)
2026-04-28T10:23:42+00:00
Choice Microfinance Bank
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_7558/logo/ChoiceBank.png
FULL_TIME
Nairobi
Nairobi
00100
Kenya
Finance
Management, Accounting & Finance, Business Operations, Customer Service, Sales & Retail
KES
MONTH
2026-05-05T17:00:00+00:00
8

Background

Choice Microfinance Bank is a community based microfinance bank headquartered in Rongai, Kajiado County, Kenya. We offer a full range of Microfinance banking and financial services with a level of personalized service that we hope will exceed your expectations. Please come visit us and we will tailor our services to meet your specific financial needs. Vis...

Responsibilities

  • Manage and grow a portfolio of China Desk clients, acting as the primary point of contact for all banking-related matters and ensuring high levels of client satisfaction and retention.
  • Lead end-to-end onboarding processes, including account opening, KYC documentation, and coordination with compliance teams to ensure timely account activation.
  • Support and manage client cross-border payment needs, with a strong focus on CNY remittances and China corridor solutions, ensuring accuracy, efficiency, and timely execution.
  • Handle day-to-day client requests, including transaction inquiries, payment follow-ups, and troubleshooting operational issues, ensuring prompt resolution.
  • Advise clients on and promote relevant banking products, including FX services, fixed deposits, and payment solutions, to enhance client engagement and wallet share.
  • Work closely with internal teams (operations, compliance, treasury, and product) to ensure seamless service delivery and effective resolution of client issues.
  • Identify opportunities to deepen client relationships, increase transaction volumes, and support the growth of the China corridor business.
  • Monitor client activities to ensure compliance with internal policies and regulatory requirements, and support documentation or reviews when required.

Qualifications & Skills

  • Bachelor's degree in Business, Sales, International Trade, or related field
  • 4-6 years experience in sales, preferably in import/export, trade finance, or logistics
  • Proven track record in achieving and exceeding sales targets
  • Experience dealing with Chinese suppliers or managing China trade corridor clients

Mandatory Requirement

  • Fluency in Mandarin (spoken and written) - essential for engaging with Chinese partners and clients

Why join us?

  • Competitive salary with performance-based incentives
  • Opportunity for career growth and professional development
  • Dynamic and supportive work environment
  • Manage and grow a portfolio of China Desk clients, acting as the primary point of contact for all banking-related matters and ensuring high levels of client satisfaction and retention.
  • Lead end-to-end onboarding processes, including account opening, KYC documentation, and coordination with compliance teams to ensure timely account activation.
  • Support and manage client cross-border payment needs, with a strong focus on CNY remittances and China corridor solutions, ensuring accuracy, efficiency, and timely execution.
  • Handle day-to-day client requests, including transaction inquiries, payment follow-ups, and troubleshooting operational issues, ensuring prompt resolution.
  • Advise clients on and promote relevant banking products, including FX services, fixed deposits, and payment solutions, to enhance client engagement and wallet share.
  • Work closely with internal teams (operations, compliance, treasury, and product) to ensure seamless service delivery and effective resolution of client issues.
  • Identify opportunities to deepen client relationships, increase transaction volumes, and support the growth of the China corridor business.
  • Monitor client activities to ensure compliance with internal policies and regulatory requirements, and support documentation or reviews when required.
  • Fluency in Mandarin (spoken and written)
  • Sales experience
  • Import/export knowledge
  • Trade finance knowledge
  • Logistics knowledge
  • Client relationship management
  • Cross-border payment processing
  • KYC documentation
  • Compliance monitoring
  • Bachelor's degree in Business, Sales, International Trade, or related field
  • 4-6 years experience in sales, preferably in import/export, trade finance, or logistics
  • Proven track record in achieving and exceeding sales targets
  • Experience dealing with Chinese suppliers or managing China trade corridor clients
bachelor degree
12
JOB-69f08aaee66ae

Vacancy title:
China Desk Relationship Manager(Mandarin Speaking)

[Type: FULL_TIME, Industry: Finance, Category: Management, Accounting & Finance, Business Operations, Customer Service, Sales & Retail]

Jobs at:
Choice Microfinance Bank

Deadline of this Job:
Tuesday, May 5 2026

Duty Station:
Nairobi | Nairobi

Summary
Date Posted: Tuesday, April 28 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Background

Choice Microfinance Bank is a community based microfinance bank headquartered in Rongai, Kajiado County, Kenya. We offer a full range of Microfinance banking and financial services with a level of personalized service that we hope will exceed your expectations. Please come visit us and we will tailor our services to meet your specific financial needs. Vis...

Responsibilities

  • Manage and grow a portfolio of China Desk clients, acting as the primary point of contact for all banking-related matters and ensuring high levels of client satisfaction and retention.
  • Lead end-to-end onboarding processes, including account opening, KYC documentation, and coordination with compliance teams to ensure timely account activation.
  • Support and manage client cross-border payment needs, with a strong focus on CNY remittances and China corridor solutions, ensuring accuracy, efficiency, and timely execution.
  • Handle day-to-day client requests, including transaction inquiries, payment follow-ups, and troubleshooting operational issues, ensuring prompt resolution.
  • Advise clients on and promote relevant banking products, including FX services, fixed deposits, and payment solutions, to enhance client engagement and wallet share.
  • Work closely with internal teams (operations, compliance, treasury, and product) to ensure seamless service delivery and effective resolution of client issues.
  • Identify opportunities to deepen client relationships, increase transaction volumes, and support the growth of the China corridor business.
  • Monitor client activities to ensure compliance with internal policies and regulatory requirements, and support documentation or reviews when required.

Qualifications & Skills

  • Bachelor's degree in Business, Sales, International Trade, or related field
  • 4-6 years experience in sales, preferably in import/export, trade finance, or logistics
  • Proven track record in achieving and exceeding sales targets
  • Experience dealing with Chinese suppliers or managing China trade corridor clients

Mandatory Requirement

  • Fluency in Mandarin (spoken and written) - essential for engaging with Chinese partners and clients

Why join us?

  • Competitive salary with performance-based incentives
  • Opportunity for career growth and professional development
  • Dynamic and supportive work environment

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure
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Job Info
Job Category: Management jobs in Kenya
Job Type: Full-time
Deadline of this Job: Tuesday, May 5 2026
Duty Station: Nairobi | Nairobi
Posted: 28-04-2026
No of Jobs: 1
Start Publishing: 28-04-2026
Stop Publishing (Put date of 2030): 10-10-2076
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