About Living Goods

Living Goods is a government performance partner that helps countries build affordable, intelligent, high-impact community health systems. We work alongside ministries in Burkina Faso, Kenya and Uganda to design, embed and strengthen the operating foundations that make care delivery reliable, measurable and continuously improving, and we treat cost as a design parameter so governments can maximize health impact within real budgets.

Founded in Uganda in 2007, our community health model is backed by a randomized controlled trial showing a 27 per cent reduction in under-five mortality, and we deliver life-saving care for about $2 per person served per year.

About the Role

The Chief Technology and Product Officer (CTPO) provide the technology, product and AI leadership that makes Living Goods a global benchmark for digitally enabled and intelligent community health systems. The role holds technology and product strategy as a single accountability. Working in close partnership with Governments and with the Program team, the CTPO turns priorities into digital products and platforms that can work at scale and within Government systems and into strategic engagement with Governments and technology partners.

The role spans two areas. The first is product and technology delivery: deciding how solutions are designed, built, secured and run, and making sure they generate the data needed to show their impact. The second is government partnership: working with ministries of health and national digital health authorities to strengthen their community health information systems, align Living Goods' work with national digital health strategies and standards, and build the government capacity needed for solutions to be owned and sustained within public systems over the long term. Because much of this work runs on government-owned systems and third-party or open-source platforms, a significant part of the role is influencing technology decisions made by others, alongside direct ownership of Living Goods' own products.

Reporting Scope

The CTPO reports to the Chief Executive Officer and serves as a member of the Global Executive Team, with direct oversight of the Director, Software Engineering; the Head of Products and AI; and Director, Digital Health and Government Partnerships. The role is accountable for technology strategy and architecture, the digital product strategy and portfolio governance, data and AI governance, engineering delivery and quality, technology investments, the scaling of digital health systems into government ownership, and technical government engagement, in alignment with Living Goods’ delegation of authority framework.

• Provide the technology, product and AI leadership that makes Living Goods a global benchmark for digitally enabled and intelligent community health systems.
• Hold technology and product strategy as a single accountability.
• Turn priorities into digital products and platforms that can work at scale and within Government systems.
• Engage strategically with Governments and technology partners.
• Decide how solutions are designed, built, secured and run, and make sure they generate the data needed to show their impact.
• Work with ministries of health and national digital health authorities to strengthen their community health information systems.
• Align Living Goods' work with national digital health strategies and standards.
• Build the government capacity needed for solutions to be owned and sustained within public systems over the long term.
• Influence technology decisions made by others, alongside direct ownership of Living Goods' own products.
• Oversee the Director, Software Engineering; the Head of Products and AI; and Director, Digital Health and Government Partnerships.
• Accountable for technology strategy and architecture, the digital product strategy and portfolio governance, data and AI governance, engineering delivery and quality, technology investments, the scaling of digital health systems into government ownership, and technical government engagement.

• Technology leadership
• Product leadership
• AI leadership
• Technology strategy
• Product strategy
• Digital product development
• Platform development
• Government partnership
• Technology partnership
• Solution design
• Solution building
• Solution security
• Data generation
• Community health information systems
• National digital health strategies
• Government capacity building
• Technology investment
• Digital health systems scaling
• Technical government engagement
• Technology architecture
• Portfolio governance
• Data governance
• AI governance
• Engineering delivery
• Quality assurance

• Senior Executive level experience
• Experience in technology and product strategy
• Experience in digital product and platform development
• Experience in government partnerships
• Experience in influencing technology decisions
• Experience in scaling digital health systems
• Experience in technical government engagement