Background

PACIS Insurance Company Limited was incorporated in Kenya in October 2004 and licensed to do business in August 2005 It is an initiative of the Catholic Church with a vision to be the icon of reliability and trustworthiness.

JOB PURPOSE

To evaluate medical claims submitted to the company and determine whether claims meet eligibility standard of the company. • Reconcile provider statements and schedule their payments

PRINCIPAL ACCOUNTABILITIES

Claims Processing and Provider Reconciliation:

• Receiving invoices form various service providers and registering them into system.
• Verifying and auditing all medical claims to ensure supporting documents are attached and following up of documents not submitted with service providers/clients.
• Accurate capturing of all invoices in the system.
• Prompt account reconciliation and sign offs with service providers and address all disputes to completion.
• Recommend appropriate payment of disputed billing as necessary
• Negotiate and schedule monthly medical payments for approval.
• Prepare and send payment remittances
• Prepare monthly claims, reconciliation and sign off reports for the management

Customer Service:

• Respond to client’s queries on telephone, calls, emails and walk in clients.
• Build and enhance relationship with providers to ensure Pacis Insurance account with the providers is current and active.
• Ensure adherence to contracts and service level agreements between providers and the company

Qualifications:

Minimum Academic Qualification:

• Degree in Business related course / Statistics/ Accounts

Professional Qualifications

• Diploma in Insurance IIK as an added advantage

Experience:

• 1 year experience in claims section of a health insurance department

Knowledge:

• Understanding of insurance industry

• Receiving invoices form various service providers and registering them into system.
• Verifying and auditing all medical claims to ensure supporting documents are attached and following up of documents not submitted with service providers/clients.
• Accurate capturing of all invoices in the system.
• Prompt account reconciliation and sign offs with service providers and address all disputes to completion.
• Recommend appropriate payment of disputed billing as necessary
• Negotiate and schedule monthly medical payments for approval.
• Prepare and send payment remittances
• Prepare monthly claims, reconciliation and sign off reports for the management
• Respond to client’s queries on telephone, calls, emails and walk in clients.
• Build and enhance relationship with providers to ensure Pacis Insurance account with the providers is current and active.
• Ensure adherence to contracts and service level agreements between providers and the company

• Understanding of insurance industry

• Degree in Business related course / Statistics/ Accounts
• Diploma in Insurance IIK as an added advantage