Summary
Date Posted: Tuesday, November 08, 2022 , Base Salary: Not Disclosed

JOB DETAILS:

Duties
• The jobholder will screen and prepare Immigrant Visa (IV) applications according to a complex set of laws and procedures. Procedures are standardized and policies are clearly defined.
• The jobholder will file and track the status of cases through a computerized system, print visas, and perform quality checks on all documents.
• The position also involves translation duties, frequent public interaction, the handling of sensitive personal information, drafting letters, email correspondence, and the use of multiple computer databases and applications.
• He/she assists the Fraud Prevention Unit (FPU) on cases requiring further questioning or follow-up.
• The jobholder maintains a strong working knowledge of consular district geography, including cultural considerations for the six designated countries (Kenya, Burundi, Uganda, Eritrea, South Sudan and Somalia) for which U.S. Embassy Nairobi processes IV/DV cases. The incumbent reports to and is supervised by the LES supervisor of the IV/DV Unit.

Qualifications and Evaluations
Requirements:
EXPERIENCE:
• Minimum of 4 years’ experience in an office environment translating for the public as needed, handling administrative related duties and providing customer service is required.

JOB KNOWLEDGE:
• Experience in an office environment handling administrative duties and dealing with customer service.

Education Requirements:
• A high school diploma and 2 years of college studies is required.


Work Hours: 8

Experience in Months: 48

Level of Education: Postgraduate Degree

Job application procedure

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