Telephony Support Executive job at Equity Bank Kenya
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575 Days Ago
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Vacancy title:
Telephony Support Executive

[ Type: FULL TIME , Industry: Banking , Category: Media, Communications & Writing ]

Jobs at:

Equity Bank Kenya

Deadline of this Job:
Saturday, May 06 2023 

Duty Station:
Within Kenya , Nairobi, East Africa

Summary
Date Posted:Saturday, May 06 2023, Base Salary: Not Disclosed

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JOB DETAILS:

Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance a...

Description
• Technical support for SIMcard manufacturing vendors.
• Conduct sanity tests for new modules
• Manage SIMcard input data and output data
• Follow up technical issues raised by business
• Test SIMcard management
• Provision and activate Test cards
• Keep track and manage usage and misuse of test SIMcards
• Custodian of the physical Test SIMcards
• Technical support for BSS system.
• Technical support for BSS system changes
• Manage BSS UAT
• Technical support and contact person for Equitel partners
• Airtel –Equitel Network support
• Effortel – BSS support
• Technical/UAT support for SMS tools

Bulk SMS tools
• The resource can also act as the 1st Technical touchpoint in PRSP (SMS and USSD shortcodes) configuration in UAT to improve efficiency.
• Guide PRSPs on how to integrate to Equitel USSD/SMS gateways
• Configure/Create them on USSD/SMS user interface

Qualifications
• Understands Equitel SIMcard features well
• Understands Equitel partners
• Has Technical background or interested in learning simple technical roles
• Can follow up issues to closure
• Flexible
• Good interpersonal skills
• Bachelors Degree



Job Experience:No Requirements

Work Hours: 8


Level of Education:
Bachelor Degree

Job application procedure

Interested and qualified? Click Here to Apply


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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Communications/ Public Relations jobs in Kenya
Job Type: Full-time
Deadline of this Job: Friday, May 05 2023
Duty Station: Nairobi
Posted: 26-04-2023
No of Jobs: 1
Start Publishing: 26-04-2023
Stop Publishing (Put date of 2030): 26-04-2066
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