Summary
Date Posted: Friday, June 16 2023, Base Salary: Not Disclosed

JOB DETAILS:

Job Description
• Ensure KYC Policy, ALM Account review, process and controls in account opening are implemented in line with overall operations policy and prudential guidelines
• Oversee receiving and sorting all customer documents received against the submission tracking form. and ensuring that they are processed within the applicable Service Level Agreements (SLAs).
• Ensure all Account opening documents are counter checked and relevant documents are attached, and the required parties have approved.
• Ensure all accounts being opened observe AML guidelines
• Ensure all new accounts are KYC compliant.
• Facilitate the sending of search requests and sharing of the report with the Branches.
• Ensure timely feedback concerning any account opening enquiries and resolution of issues.
• Ensure compliance to operational policies and procedures.
• Oversee filing of all original source documents and all designated periodic reports.
• Performing any other duties as assigned by the immediate Supervisor from time to time.
• To manage staff leave in accordance to the leave policy guidelines.
• Offer leadership and guidance to the account opening services team
• Manage, motivate and train staff to ensure productivity is optimized and level of staff competency is continuously upgraded.

Minimum Qualification
• Bachelor’s degree/Diploma in a business-related field
• Over 3 years’ experience in Operations
• Strong communication and negotiation skills with the ability to network.
• Experience in all aspects of Customer Service and banking processes

Competencies Required
• Good interpersonal skills.
• Ability to communicate effectively.
• A team player
• Pleasant disposition
• Willing to learn, a fast learner preferred.
• Ability to work independently or with minimal supervision.

Work Hours: 8

Experience in Months: 36

Level of Education: Associate Degree

Job application procedure
Click To Apply

All Jobs

QUICK ALERT SUBSCRIPTION