Summary
Date Posted: Friday, February 03, 2023 , Base Salary: Not Disclosed

JOB DETAILS:
Purpose of the Job
To ensure technical support for all staff within the Sacco and support the implementation of the ICT Strategy in the Society.

Duties and Responsibilities
Operational Roles and Responsibilities
• Administration of the Society ICT system
• Responsible for the management of the Society’s network
• Responsible for the management of the society electronic data, profiles, mails and files
• Responsible for the supervision of network development work
• Develop C/AL or AL software code from technical specifications.
• Provide user support and technical guidance on ICT system issues
• Advising and guiding users on ICT requests and proposed purchase of ICT related items
• Participate in formulating and implementing in-house ICT systems in liaison with user departments while ensuring security, approved standards and documentation of such systems are observed
• Advising the Society on new techniques and technology to adapt
• Performing system upgrades if and when required
• Generating ICT report monthly and upon request
• Representing the Sacco’s ICT department in ICT meeting or ICT related issues
• Perform any other duties as may be assigned from time to time.

Key Result Areas
The jobholder’s accountability areas are outlined as follows:
• Technical support for end users
• Provision of prompt solutions to system failures
• Technological advancement
• Network Administration

Job Specifications
a. Education
• Bachelor’s degree in Computer Science or Information Technology

b. Skills Required
• Practical experience building and managing virtual infrastructures e.g VMwares
• Experience in Microsoft Dynamics NAV/Business Central C/SIDE / AL Extension
• Technical knowledge of networking installation.
• Technical knowledge of hardware installation.
• Excellent analytical and organizational skills.
• Good interpersonal and problem-solving skills.
• Working knowledge of developing systems in the financial sector.
• Ability to think creatively and innovatively.

c. Minimum Experience Required
• Minimum Four (4) years’ experience in a similar set up


Work Hours: 8

Experience in Months: 48

Level of Education: Bachelor Degree

Job application procedure

Interested candidates who meet the set criteria to submit their application letter together with detailed curriculum vitae with at least three contacts of professional referees, copies of academic and professional certificates to:
The HR & Administration Manager,
Chai SACCO Society Ltd,
P.O Box 278-00200, Nairobi.

All applications should be submitted on email: hr@chai-sacco.co.ke  with subject heading clearly marked “Systems Support Administrator”. The candidate must also attach a summary of their data as per attached data form available at www.chai-sacco.co.ke/careers  (Summary data sheet must be filled in MS word format and sent as MS word format. i.e Do not scan it) Application deadline: Friday 10th February 2023 at 5:00pm


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