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Senior Customer Relationship Officer job at Stan Consulting Group Limited
Stan Consulting Group Limited
Website : https://scgafrica.com/
1010 Days Ago
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Vacancy title:
Senior Customer Relationship Officer

[ Type: FULL TIME , Industry: Consulting , Category: Consulting ]

Jobs at:

Stan Consulting Group Limited

Deadline of this Job:
03 October 2022  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Monday, September 19, 2022 , Base Salary: Not Disclosed

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Learn more about Stan Consulting Group Limited
Stan Consulting Group Limited jobs in Kenya

JOB DETAILS:
Responsibilities
• Understand customer needs and develop plans to address them
• Identify key staff in corporate companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors
• Requirements and skills
• Participate in training and mentorship of junior sales team members

Requirements
• Over three years proven sales experience as a Client Relationship Officer
• Knowledge of customer relationship management (CRM) practices
• Experience in sales or customer service is preferred
• Problem-solving attitude
• Excellent communication skills
• Aptitude for fostering positive relationships
• Teamwork and leadership skills
• Customer-oriented mindset
• Diploma in Pharmacy; or Bachelor of Pharmacy; or other related qualifications

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure

Interested and qualified? Go to Stan Consulting Group Limited on docs.google.com to apply


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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Sales jobs in Kenya
Job Type: Full-time
Deadline of this Job: 03 October 2022  
Duty Station: Nairobi
Posted: 19-09-2022
No of Jobs: 1
Start Publishing: 19-09-2022
Stop Publishing (Put date of 2030): 19-09-2065
Apply Now

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