Receptionist Job Description General Responsibilities Administration Being a welcoming face to the School Overseeing and monitoring all visitors – making sure the appropriate checks have been made in line with the School’s Safeguarding policies and that appropriate visitor protocols are followed Answer telephone calls and deal with face-to-face enquiries efficiently and in a professional and supportive manner Managing the school’s email inbox, ensuring the school meets its expected response times and emails are acted on by replying or referring/escalating where needed Handle all confidential correspondence with discretion Manage enquiries and requests efficiently, referring where necessary Be the point of contact between home and school for all students Other Responsibilities Contribute to the busy life of the School Attend and contribute to Administration and Office meetings Actively participate in the school activities and events, such as Open Events, trips and visits, plays and concerts, sports days and fundraising ventures. Support the Admin, Admissions and teaching teams with their routine administrative tasks – including printing and communicating with parents, students and members of staff Coordinate the team’s diaries, making decisions around priorities and suitably briefing staff members about their appointments Keeping accurate daily student attendance records on iSams and running a daily report Logging and updating other information on iSams and running reports as required Organize travel and accommodation arrangements as required Proof-read outgoing communication to ensure it is of the highest standard Maintain accurate records in efficient files and online systems Support with the co-ordination of certain school events Be familiar with the contents of the Staff Handbook, including the school’s aims and policies, and endeavour to follow closely the guidance provided in these documents. Be familiar with the school’s health and safety guidance and be mindful of the health and safety of all members of the school community. Work such reasonable additional hours as may be necessary to enable the effective discharge of the Receptionist’s professional duties.

• Being a welcoming face to the School
• Overseeing and monitoring all visitors
• Answering telephone calls and dealing with face-to-face enquiries
• Managing the school’s email inbox
• Handling all confidential correspondence with discretion
• Managing enquiries and requests efficiently
• Contribute to the busy life of the School
• Attend and contribute to Administration and Office meetings
• Actively participate in school activities and events
• Supporting the Admin, Admissions, and teaching teams with routine administrative tasks
• Coordinating team diaries and appointments
• Keeping accurate student attendance records
• Organizing travel and accommodation arrangements
• Proof-reading outgoing communication
• Maintaining accurate records in files and online systems
• Supporting the co-ordination of school events

• Excellent literacy skills and command of written English
• Experience in administrative and/or customer-facing roles
• Proficiency in Microsoft Office
• Ability to prioritize tasks
• Full understanding of data protection
• Professional appearance
• Excellent communication and interpersonal skills
• Time management and attention to detail
• Confidentiality maintenance
• Demonstrates energy, enthusiasm, and good sense of humor
• Ability to work collaboratively and under pressure
• Act as an ambassador for the school

• Excellent literacy skills and command of written English
• Experience in administrative and/or customer-facing roles
• Proficiency in Microsoft Office
• Ability to prioritize tasks
• Full understanding of data protection
• Professional appearance
• Excellent communication and interpersonal skills
• Time management and attention to detail
• Confidentiality maintenance
• Demonstrates energy, enthusiasm, and good sense of humor
• Ability to work collaboratively and under pressure
• Act as an ambassador for the school