Vacancy title:
International Communications and Knowledge Management Adviser

Jobs at:

Deadline of this Job:
Monday, May 08 2023 

Summary
Date Posted:Monday, May 08 2023, Base Salary: Not Disclosed

JOB DETAILS:
The objective of the position is to ensure that people working in communications across MSF have easy access to a wide range of information, guidelines, decisions, and expertise to improve quality, avoid duplications and increase internal accountability.

MAIN RESPONSIBILITIES
Information sharing – connecting people and knowledge
1. Be a focal point for a wide range of questions coming from the wider movement and deliver timely answers or referral to the right people
2. Review the way knowledge, communication packages, strategic documents and guidance are shared internally and propose and implement the best way to optimise this
3. Maintain internal communications-specific digital platforms, ensuring they are up to date, are user friendly and their correct use is promoted
4. Finalise, keep updated and disseminate a communications induction checklist (including links to existing content) for directors and heads of communications and the wider communications community in MSF
5. Stimulate a range of internal conversations, motivating others to interact and exchange experience and views through existing internal platforms
6. Manage a series of global communication email lists

Planning, coordination and documenting Communications platforms exchanges
1. Under the guidance of the ICC, coordinate and plan Communications Directors international platforms (Dircom5, Full DirCom) and Communication Coordinators (CoCos) meetings and exchanges: developing and disseminating agendas; preparing meeting sessions and structure, content and background documents; minuting the Dircom5 and CoCos meetings; and documenting outcomes and action points, ensuring the follow-up of decisions to achieve expected outcomes and actions.
2. When required, take the lead in coordinating specific platforms or other groups like Communication Advisers around specific emerging crises.

Disseminate communications planning and monitor communication outputs
1. Monitor communications output, use and impact of communications tools /initiatives for the MSF movement
2. Provide a yearly overview based on that analysis and makes the data available
3. Launch and follow up with compilation of communications feedback coming from MSF entities
4. Compile and distribute weekly operational communications updates (CWA)

Support to IO Communications Department
1. Be part of an out of hours and weekend on-call system for social media and website posting
2. Fulfill ad-hoc tasks in times of emergency

Job requirements
1. Genuine interest in, and commitment to, the humanitarian principles of MSF
2. At least five years of proven experience in communications
3. Strong understanding of MSF’s current vision and internal debates around public positioning and bearing witness
4. Strong understanding of the work reality, needs and constraints faced by a range of communication professionals in the humanitarian sector and MSF in particular
5. Experience with internal communications, information management, knowledge management is a strong asset
6. Good knowledge of Media Asset Management (DAM) tools, SharePoint, Teams and other conversation and information management tools
7. Excellent organisational skills with demonstrated ability to execute projects on time
8. Rigorous, with a high level of attention to detail
9. Excellent written and oral communications skills in English is required; good skills in French is an advantage/asset
10. Experience in MSF communications is a strong asset
11. Able to interact effectively and motivate and energise people at all levels in a complex international organisation.
12. Basic knowledge of Adobe PhotoShop, InDesign, Illustrator is an asset;
13. Enthusiasm, self-motivation, initiative.


Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
Interested and qualified? Go to Medecins Sans Frontieres (MSF) on msf.or.ke to apply

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