Summary
Date Posted: Friday, January 27, 2023 , Base Salary: Not Disclosed

JOB DETAILS:

Key Duties and Responsibilities
• Generating new business through visiting potential customers to prospect for business.
• Actively take part in sales activities organized by the Bank to acquire the business.
• Offer excellent customer experience while interacting with customers on different channels.
• Gather feedback from customers on Bank products and services to inform improvement decisions.
• Daily reporting on business acquisition/sales activities
• Continuously seek to deepen knowledge of the Bank’s offering and the Industry trends.
• Achieving sales targets within the set period i.e. in both volume and value
• Handling customer issues and complaints on allocated products
• Obtain all customer information and documents required to open an account and ensure KYC compliance
• Preparing regular sales activity and performance reports as required.

Knowledge and Experience required for this Role
• Excellent communication skills both oral and written
• Should have a Diploma or degree in a business-related course
• 6 months to 1 year experience in a sales role, preferably in a financial institution
• Should be passionate about pursuing a sales and marketing career
• Confident, Courageous and self-driven
• Strong interpersonal and negotiation skills
• Honesty/ High levels of integrity
• Commercial awareness
• Ability to be an agent of change and innovation with a strong desire to excel
• Ability to deliver set business targets and services with minimum supervision.
• Flexible and willing to travel on short notice


Work Hours: 8

Experience in Months: 6

Level of Education: Postgraduate Degree

Job application procedure

Interested candidates are requested to send their cover letter and CV to hr@rafiki.co.ke  quoting the position applied for and location on the e-mail subject on or before 6th February 2023 at 5:00pm. Applications will be considered on a rolling basis.
Note: “Only shortlisted candidates shall be contacted”


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