Manager Operations- Technology Innovation & Delivery job at Kenya Revenue Authority (KRA)
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Vacancy title:
Manager Operations- Technology Innovation & Delivery

[ Type: FULL TIME , Industry: Public Administration, and Government , Category: Admin & Office ]

Jobs at:

Kenya Revenue Authority (KRA)

Deadline of this Job:
16 December 2022  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Friday, November 04, 2022 , Base Salary: Not Disclosed

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JOB DETAILS:

Job Summary
The job holder will be responsible for managing, supervising, and coordinating enforcement activities within the Nairobi Region and be in charge of Regional Coordination.

Key Responsibilities
• Managerial / Supervisory Responsibilities
• Coordinate divisional performance management, through the alignment of targets, cascading of targets, monitoring and reporting divisional performance, and improvement plans as TI&D’s liaison with Performance Management Division.
• Develop TI&D’s Operations budget, annual procurement plan (APP) and align the Annual Training Plan as per staff gaps.
• Consolidating of the divisional budget in liaison with Chief Managers, Deputy Commissioner and other departments.
• Service delivery planning and monitoring of Divisional SLAs to on-time responsiveness in reporting and submissions of quality responses to stakeholders.
• Coordinate the compilation and dissemination of Divisional reports and board papers.
• Facilitate implementation of the work plans for the following corporate initiatives in the Division and provide timely responses: Audit, Integrity, QMS and Risk Management.
• Receiving, analysing and consulting with TI&D Section Heads (Chief Managers) in responding to stakeholder queries, approvals and notifications on a regular basis.
• Create synergy across the sections in the division to facilitate efficient divisional service delivery.
• Perform the division’s demand planning and management from a human resource perspective in liaison with sectional heads (Chief Managers) and the Deputy Commissioner.
• Coordinate the division’s staff-related activities and programs.
• Optimize executive time of the Deputy Commissioner and foster a strategic focus.
• Operational Responsibilities / Tasks
• Day-to-day operations, supervision, management of performance and development of staff in the TI&D DC’s Operations office.
• Financial Management for the Deputy Commissioner’s Office
• Raising Purchase Requests and following up on Procurements for the Division
• Monitor the division’s compliance with agreed SLAs
• Maintain the Departmental Meeting planner/ calendar/ scheduler and monitor the schedules

Academic Qualifications
• Bachelor’s degree in Business, Information Technology or any other related field from a recognized institution.
• Professional Qualifications
• Required Certification
• Professional qualification(s) in Management, Project Management, Information Technology any other related field

Relevant Work Experience

• A minimum of 5 years relevant working experience.
Competencies
• Attention to details
• Analytical skills with the ability to identify inconsistencies in reporting.
• Problem-solving and decision-making skills
• Excellent people management and negotiation skills
• Technological and Innovation ability
• Strategic awareness and ability
• Ability to identify and deal with operational risk
• Excellent oral and written communication skills
• Results-driven and analytical thinking

Work Hours: 8


Experience in Months: 60

Level of Education:
Bachelor Degree

Job application procedure
Interested and qualified? Go to https://www.kra.go.ke/careers/1856-manager-operations-technology-innovation-delivery-2?  to apply


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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Administrative jobs in Kenya
Job Type: Full-time
Deadline of this Job: 16 November 2022
Duty Station: Nairobi
Posted: 04-11-2022
No of Jobs: 1
Start Publishing: 04-11-2022
Stop Publishing (Put date of 2030): 04-11-2066
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