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Loan Recovery Intern job at Engie Group
Engie
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Loan Recovery Intern
2025-06-18T11:32:27+00:00
Engie Group
https://cdn.greatkenyanjobs.com/jsjobsdata/data/employer/comp_8127/logo/engie.png
FULL_TIME
 
Kenya
Nairobi
00100
Kenya
Waste management
Admin & Office
KES
 
MONTH
2025-07-07T17:00:00+00:00
 
Kenya
8

The Loan Recovery Intern is responsible for the receivables risk management (RRM). This includes among others, Portfolio Management and Loan Workouts.

Responsibilities

  • Carrying out customer work-out, including the following work-out categories to be applied to customers in late repayment through calling clients who are in early non repayment categories.
  • Ensure proper documentation of open loan cases.
  • Ensure customers are paying on time in assigned loan portfolio
  • Negotiate with non-paying clients and give them solutions to bring them back on track to repayments through rescheduling.
  • Recommend and work with external service providers on portfolio management by escalating repossession cases.
  • Customer education to customers on impact on loan non-repayments.
  • Supporting the analysis of causes for portfolio deteriorations
  • Providing regular portfolio, compliance and routine report to the Loan Recovery Team Leader.
  • Restructure loan repayment plan from delinquent clients as per policy and procedure

Knowledge and skills

Experience:

  • Experience in customer relationship management
  • Team player
  • Computer literacy, particularly good working knowledge of Microsoft Excel
  • Self-starter with a passion for the role and EEA’s mission to plug in the world.

Qualifications:

  • Holder of Bachelor’s Degree in Business Administration or any other related field
  • 1-year Previous experience in loan recovery preferably in a call center setting.
Carrying out customer work-out, including the following work-out categories to be applied to customers in late repayment through calling clients who are in early non repayment categories. Ensure proper documentation of open loan cases. Ensure customers are paying on time in assigned loan portfolio Negotiate with non-paying clients and give them solutions to bring them back on track to repayments through rescheduling. Recommend and work with external service providers on portfolio management by escalating repossession cases. Customer education to customers on impact on loan non-repayments. Supporting the analysis of causes for portfolio deteriorations Providing regular portfolio, compliance and routine report to the Loan Recovery Team Leader. Restructure loan repayment plan from delinquent clients as per policy and procedure
 
Experience: Experience in customer relationship management Team player Computer literacy, particularly good working knowledge of Microsoft Excel Self-starter with a passion for the role and EEA’s mission to plug in the world. Qualifications: Holder of Bachelor’s Degree in Business Administration or any other related field 1-year Previous experience in loan recovery preferably in a call center setting.
bachelor degree
12
JOB-6852a3cbe2b7c

Vacancy title:
Loan Recovery Intern

[Type: FULL_TIME, Industry: Waste management, Category: Admin & Office]

Jobs at:
Engie Group

Deadline of this Job:
Monday, July 7 2025

Duty Station:
Kenya | Nairobi | Kenya

Summary
Date Posted: Wednesday, June 18 2025, Base Salary: Not Disclosed

Similar Jobs in Kenya
Learn more about Engie Group
Engie Group jobs in Kenya

JOB DETAILS:

The Loan Recovery Intern is responsible for the receivables risk management (RRM). This includes among others, Portfolio Management and Loan Workouts.

Responsibilities

  • Carrying out customer work-out, including the following work-out categories to be applied to customers in late repayment through calling clients who are in early non repayment categories.
  • Ensure proper documentation of open loan cases.
  • Ensure customers are paying on time in assigned loan portfolio
  • Negotiate with non-paying clients and give them solutions to bring them back on track to repayments through rescheduling.
  • Recommend and work with external service providers on portfolio management by escalating repossession cases.
  • Customer education to customers on impact on loan non-repayments.
  • Supporting the analysis of causes for portfolio deteriorations
  • Providing regular portfolio, compliance and routine report to the Loan Recovery Team Leader.
  • Restructure loan repayment plan from delinquent clients as per policy and procedure

Knowledge and skills

Experience:

  • Experience in customer relationship management
  • Team player
  • Computer literacy, particularly good working knowledge of Microsoft Excel
  • Self-starter with a passion for the role and EEA’s mission to plug in the world.

Qualifications:

  • Holder of Bachelor’s Degree in Business Administration or any other related field
  • 1-year Previous experience in loan recovery preferably in a call center setting.

 

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

Submit your CV and Application on Company Website : Click Here 

 

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Internships/ Trainee jobs in Kenya
Job Type: Full-time
Deadline of this Job: Monday, July 7 2025
Duty Station: Nairobi | kenya | Kenya
Posted: 18-06-2025
No of Jobs: 1
Start Publishing: 18-06-2025
Stop Publishing (Put date of 2030): 18-06-2031
Apply Now

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  • SELECT * FROM `icop0_extensions` WHERE `element` = 'com_gsd' AND `type` = 'component'174μs2.53KB/plugins/system/nrframework/NRFramework/Extension.php:160Copy
  • SHOW FULL COLUMNS FROM `icop0_gsd_config`312μs1.3KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:539Copy
  • SELECT * FROM `icop0_gsd_config` WHERE `name` = 'config'75μs592B/libraries/src/Table/Table.php:780Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc191μs1.45KB/libraries/src/MVC/Model/BaseDatabaseModel.php:164Copy
  • SHOW FULL COLUMNS FROM `icop0_users`415μs1.58KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:539Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid160μs3.16KBParams/libraries/src/Table/User.php:106Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid182μs1.37KBParams/libraries/src/Table/User.php:134Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatkenyanjobs.com/jobs/job-detail/job-Loan-Recovery-Intern-job-at-Engie-Group-104028'136μs752B/plugins/system/jmap/jmap.php:1203Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 1103μs688B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"410μs536B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW FULL TABLES WHERE table_type="BASE TABLE"1.66ms24.56KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:587Copy
  • SELECT * FROM icop0_acym_plugin149μs1.52KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin94μs1.52KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`147μs1.05KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'91μs536B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'267μs720B/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 544190μs536B/components/com_jsjobs/models/company.php:1842Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?157μs1KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:277Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?12.13ms592BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:301Copy