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Fast Food Team Member job at Famous Brands Franchising Kenya
Famous Brand Franchising Kenya LTD
Website :
1010 Days Ago
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Vacancy title:
Fast Food Team Member

[ Type: FULL TIME , Industry: Hospitality, and Tourism , Category: Food & Beverage ]

Jobs at:

Famous Brands Franchising Kenya

Deadline of this Job:
25 August 2022  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Wednesday, August 10, 2022 , Base Salary: Not Disclosed

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Learn more about Famous Brands Franchising Kenya
Famous Brands Franchising Kenya jobs in Kenya

JOB DETAILS:
Fast Food Team Member

Job Summary
The Team member will be our main point of contact for both our walk-in and online customers while providing excellent customer service. Be always friendly and polite to customers by providing positive customer experience while upselling and cross selling our products.
Report to Manager: Restaurant Manager

Responsibilities
1. Greet customers with a smile and take the customer’s order, thank, and invite them back when they are leaving.
2. Provide menu options to the customer while upselling.
3. Processing both online and cash orders correctly into the system, issue receipts and ensure correct Change is given to the customer.
4. Answer customer queries about the menu.
5. Clear the table after customer is done eating.
6. Ensure that customers are given the correct order and in a timely manner.
7. Adhere to the companies’ uniform & customer service policy.
8. Be always friendly and polite to customers by providing positive customer experience.
9. Making sure the FOH is always neat & clean.
10. Keeping the counter and front equipment clean.
11. Keeping the display fridge clean and filled at all times according to the brands planogram.
12. Ensuring take away and online orders are correctly packed with all necessary condiments and dispatched to the rightful customers.
13. Maintain confidentiality regarding recipes, Sales and any financial policies and not to discuss them with non-company associates.
14. Performing stock issues and audits during opening, ongoing and at closing of every shift.

Skills and attributes
1. knowledge of planning and forecasting
2. effective communications skills and interpersonal skills
3. excellent customer service skills
4. computer literacy
5. problem solver
6. planning and organizing
7. teamwork
8. ability to work under pressure with accuracy

Education and experience
1. Diploma/certificate in a hospitality and tourism management/food production
2. 1-year minimum professional experience in the quick service restaurants.

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 12

Job application procedure
Interested qualified candidates should send their curriculum vitae and cover letter to David.njoroge@famousbrands.co.za  Subject: Team Member-FOH-ad18082022

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Hospitality/ Chef/ Cook jobs in Kenya
Job Type: Full-time
Deadline of this Job: 25 August 2022
Duty Station: Nairobi
Posted: 15-08-2022
No of Jobs: 1
Start Publishing: 15-08-2022
Stop Publishing (Put date of 2030): 15-08-2065
Apply Now

Caution: Never Pay Money in a Recruitment Process.

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  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 149μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"209μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES673μs8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin76μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin72μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`68μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'76μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'139μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 616157μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?81μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?1.25ms912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy